After wildfires devastated one of the most popular tourist destinations in the US, officials warned visitors to stay away. Many travellers heeded the advice. In the immediate aftermath of the fires, some 46,000 people left the island.
If you have been directly affected by this event and need medical assistance, please call our 24-hour emergency assistance team immediately on +61 2 9333 3999. We further urge you to pay close attention to the local media and emergency services, including the DFAT Smart Traveller website.
Am I covered for Maui wildfire disaster?
If you wish to cancel or amend your pre-booked travel arrangements as a result of from the wildfire, we recommend you contact your travel agent or travel provider regarding the best option in altering your trip. We understand some airlines are providing penalty-free options to amend travel arrangements, so we also recommend you contact your airline for further details.
Important Information: With the exception of any claim not related to circumstances around the wildfire, you will not be covered for any claims related to this event if you did not purchase the natural disaster cover add-on, regardless of when you bought your policy.
This information must be read in conjunction with the Product Disclosure Statement (PDS) as certain terms, conditions, limits, and exclusions apply. These terms, condition, limits and exclusions are detailed in the PDS and in particular we draw your attention to ‘Policy Upgrades and Amendments’ and ‘General Exclusions’ section of the PDS.
Category 4 Hurricane Dora has maintained its intensity as it passes well south of Hawaii, knocking down power lines and trees. That motion is expected to continue for the next several days.
If you have been directly affected by this event and need medical assistance, please call our 24-hour emergency assistance team immediately on +61 2 9333 3999. We further urge you to pay close attention to the local media and emergency services, including the DFAT Smart Traveller website.
Am I covered for Hurricane in Hawaii?
If you wish to cancel or amend your pre-booked travel arrangements as a result of from the Hurricane in Hawaii, we recommend you contact your travel agent or travel provider regarding the best option in altering your trip. We understand some airlines are providing penalty-free options to amend travel arrangements, so we also recommend you contact your airline for further details.
Important Information: With the exception of any claim not related to circumstances around the Hurricane in Hawaii, you will not be covered for any claims related to this event if you did not purchase the natural disaster cover add-on, regardless of when you bought your policy.
This information must be read in conjunction with the Product Disclosure Statement (PDS) as certain terms, conditions, limits, and exclusions apply. These terms, condition, limits and exclusions are detailed in the PDS and in particular we draw your attention to ‘Policy Upgrades and Amendments’ and ‘General Exclusions’ section of the PDS.
Since last week Greece has been experiencing significant wildfires which have forced evacuations due to strong winds and successive heat waves. Please be advised that some local ferry and road services have also been closed off. Australian authorities have warned travellers heading overseas to “stay safe” amid the fires and other natural disasters.
If you have been directly affected by these fires and need medical assistance, please call our 24-hour emergency assistance team immediately on +61 2 9333 3999. We further urge you to pay close attention to the local media and emergency services, including the DFAT Smart Traveller website.
Am I covered for the Greek Wildfires?
If you wish to cancel or amend your pre-booked travel arrangements as a result of from the Greece Fires, we recommend you contact your travel agent or travel provider regarding the best option in altering your trip. We understand some airlines are providing penalty-free options to amend travel arrangements, so we also recommend you contact your airline for further details.
Important Information: With the exception of any claim not related to circumstances around the Wildfire in Greece , you will not be covered for any claims related to this event if you did not purchase the natural disaster cover add-on, regardless of when you bought your policy.
This information must be read in conjunction with the Product Disclosure Statement (PDS) as certain terms, conditions, limits, and exclusions apply. These terms, condition, limits and exclusions are detailed in the PDS and in particular we draw your attention to ‘Policy Upgrades and Amendments’ and ‘General Exclusions’ section of the PDS.
