We are Australia’s online travel insurance specialists and we’re committed to offering you comprehensive and award-winning travel insurance products at competitive prices.
But you shouldn’t just take our word for it, our products have been awarded by CANSTAR in 2013, 2014 and 2015 and our gold policies have been recommended by CHOICE in 2016. You can also check our feefo and product reviews.
Get peace-of-mind that you're travelling with the largest assistance company worldwide with over 31,500 points of assistance across 5 continents. Even after your trip we are here to help you file your claims online, with chat and email support along the way.
Your children (and grandchildren) insured for free
All medical conditions considered online or over the phone
Smartraveller.gov.au and the Department of Foreign Affairs recommend that every traveller take out holiday insurance before they leave Australia, no matter how safe they feel their trip will be. If you need medical treatment, have your passport stolen or need emergency assistance to get the help you need, then travel in-surance can assist you.
Here in Australia, travel insurance is not that expensive. Most of the time it’s just a fraction of your airline ticket and it can even work out equivalent to a cup of coffee a day.
The last thing you want is to end up with a policy that doesn’t cover what you need. So to get you started here’s a few things you should consider:
Check smartraveller.gov.au to make sure your destination is safe to visit.
Confirm that all people named on the policy are residents of Australia. If you are in Australia on a working holiday VISA, a sponsorship VISA or even a student VISA, it’s important for you to have valid Medicare cover, or private health insurance, for the length of your trip.
Make sure you buy your policy before you start your trip. If you buy it after you’ve left it will be invalid.
Talk to us about your pre-existing medical conditions, we can tell you if you’re covered and under what circumstances you can make a claim relating to your condition. It’s really important that you’re open and honest about this, because if you don’t declare your conditions you may invalidate your policy.
Work out if you’re willing to pay an excess. An excess is the amount you will have to pay towards the claim yourself. For example, having a $200 excess reduces your premium, but if you make a claim you would need to pay the first $200 yourself. Conversely, if you chose to waive the excess, your policy would be more expensive but you would get 100% of the claim back, provided your claim is approved and does not exceed your policies limit.
Read the Product Disclosure Statement. We know its super boring and long, but it could save you a world of headaches later on. If there’s something in particular you’re not sure about hitting ctrl F on the page and searching for the words (eg camel back riding) will show you the section to look at.
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* Price derived from a single trip of 5 days, Individual, age 30, to New Zealand, Pacific & Bali region. Cover for pre-existing medical may require an extra premium.
** Price derived from a single trip of 21 days, Individual, age 30, to New Zealand, Pacific & Bali region. Cover for pre-existing medical may require an extra premium.