InsureandGo – About Us

If you’re looking for a travel insurance company that is reliable, trust-worthy and competitively-priced, you’ve come to the right place.

Since 2000, InsureandGo have been dedicated to providing travel insurance that is both comprehensive and cheap¹. With a travel insurance policy^ from InsureandGo, you can rest-assured that you’re covered without having to break the bank. 

Whether you’re jetting off to Asia or Europe on holiday or for business, or going skiing and snowboarding, InsureandGo may have a policy^ to suit you.

At InsureandGo, we also believe in giving you plenty of choice. We have a broad range of policy options that will allow you to customise your policy to fit your needs, so that you only pay for the cover you need.

Why InsureandGo?

Take a look at just some of the great reasons why you should InsureandGo:

  • Broad range of travel insurance policy^ options
  • Different levels of cover to choose from
  • Policy upgrades and excess options available to tailor your policy
  • Quick and easy to buy your policy online
  • Friendly and efficient customer service
  • Cover for dependent children travelling with you on single or family policies at no extra cost
  • 90 sports and adventure activities automatically covered for FREE
  • Fast, hassle-free claims process
  • 24-hour emergency medical assistance line

InsureandGo Australia is a wholly owned subsidiary of Europ Assistance. Europ Assistance have been assisting millions of customers around the globe for over 50 years. Our mission is what we do every day. We are a care business, delivered by people. We make customer’s life easier every day, providing relief during stressful and difficult situations.

In 2019, we assisted over 1.2M travellers worldwide. Europ Assistance operates in over 200 countries and have access to a network of 750,000 providers available 24/7. In 2021 only, we helped over 10M customers worldwide across our range of products (travel assistance, roadside assistance, health assistance, etc)

Since we’ve invented the assistance concept over 55 years ago, our solutions have known no boundaries. Beyond emergency, our solutions help and anticipate customer needs on four corners of the globe. We guarantee business continuity 24/7, even in the most stressful crisis situations. With 10 million interventions—and counting—we are proud to make assistance as reliable as running water, providing care for people the world over.

¹ We have a range of polices (Bare Essentials, Silver and Gold) to fit every budget in the easiest and most efficient way possible. We provide policies to match your needs, without the extras you don’t, making it easy for you to get the right cover for you.

Useful Numbers

Emergency assistance:

+612 9333 3999

Non emergency claims:

1300 401 177

InsureandGo? Here's why...

  • Award winning travel insurance company
  • 24 hours emergency assistance
  • All medical conditions considered
  • Cover up to 100 years old (Cruise and Bare Essential policies cover up to 79 years of age)
  • Unlimited overseas medical expenses cover
  • Unlimited cancellation in our Gold policies