Lodge your travel insurance claim

Hello Traveller,

Do you need to submit a claim?

The easiest way to submit and check the status of your claim is through our online claims portal



If you experience issues, please send us an email to assistance@insureandgo.com.au. or you can call us on our Emergencies & Claims line on +612 9333 3999

For manual submissions – Click here


Useful Numbers

Emergency assistance:

+612 9333 3999

Non emergency claims:

1300 401 177

InsureandGo? Here's why...

  • Award winning travel insurance company
  • 24 hours emergency assistance
  • All medical conditions considered
  • Cover up to 100 years old (Cruise and Bare Essential policies cover up to 79 years of age)
  • Unlimited overseas medical expenses cover
  • Unlimited cancellation in our Gold policies