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Click here for our travel alert about the Israel – Gaza conflict.
Due to the current conflict in Ukraine, our policies exclude coverage for any trips to Russia, Ukraine or Belarus. Check out latest travel alerts here before buying a policy.

New Zealand Travel Insurance

New Zealand is a popular destination for adrenaline-filled activities and winter sports. If you’re heading over there, check out the insurance options available.

Our policies cover 90 activities and sports automatically, including bungee jumping (three jumps max). Be aware, that there are specific activities that are excluded, and limits apply. Always read the PDS before buying a travel insurance policy to make sure the product is right for you.

Something to consider, if you’re travelling to New Zealand, is the possibility of an earthquake or natural disaster. We offer an add-on that you can take up on the summary page of the quote process if you feel the area you’re going to is prone to such problems.

Why Travel With Us to New Zealand

Unlimited dependent children up to the age of 18 insured for free**
Pregnancy cover for up to 30 weeks
Pregnancy cover for up to 30 weeks
Cover up to 100 years of age
Cover up to 100 years young Cruise and Bare essential Policies cover up to 79 years of age)
24 hour emergency assistance
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Up to $500 cover for pre-booked lift passes and ski packs
All pre-existing conditions considered
Up to $1,250 cover for damage to your winter sports equipment
Quick and easy online claims process
No upfront medical certificates/assessments

Most Common Questions

Does your insurance cover damage to a rental cars and rental motorbikes?

Our Gold policies cover your rental car excess up to $8,000, but not motorbikes. For a rental car to be covered, you need to make sure that it is insured (confirmed by the rental company), as we do not pay for full damages to a rental car, only your excess.

Do you cover bungee jumping?

Yes, we cover all overseas medical expenses (unlimited), as well as permanent injury, and personal liability (policy payout limits apply to these) as related to bungee jumping, so long as you limit yourself to a maximum of three jumps.

Do you cover pre-existing medical conditions?

A pre-existing medical condition is any condition for which you have received medical advice, treatment or medication in the last five years. Our policies cover many pre-existing conditions; to see if we cover yours, please complete our medical assessment online or over the phone. Please note, that failing to declare a pre-existing condition can void your policy.

I’m taking out the top cover, am I covered for anything that can go wrong on my trip?

Our premiums would be astronomical if we could do that! There are limits and exclusions to all travel insurance policies, so we strongly advise you to read our product disclosure statement.

Do you cover flight delays after departure?

Under the Insure&Go Silver and Gold levels of cover, we will reimburse the cost of your necessary additional meals and accommodation expenses, if during a trip, any individual leg of your trip, is delayed for more than 12 hours, as long as you eventually go on the holiday.

The amount you can claim varies depending on the level of cover that you have purchased with us. Please refer to the policy wording documents for more information.

What does ‘excess’ mean?

Excess is the amount you pay us in the event of a claim being approved. Our excess applies per person, per event, per claim.
You can choose the excess you want ($100, $200, $0), but be aware this will change the price of your initial premium. Our standard excess amount is $100 but you can decide to remove or double this amount through the purchase process.

I am overseas right now – can I buy, change or upgrade a policy?

You need to be in Australia at the time of purchasing your insurance. If you are overseas, we are unable to offer you new or different insurance. You may be eligible to extend the dates of your existing cover, so shoot us an email and find out.

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**Children (including fostered, or adopted children) travelling with either their parents or grandparents will be provided with travel insurance cover for no additional cost (any pre-existing medical conditions may incur an additional charge). This is provided they are under 18 years of age, named on the Policy Schedule and are financially dependent on either their parents or grandparents.