InsureandGo Travel Insurance Reviews

At InsureandGo, we pride ourselves in putting our customers first. That’s why we love to hear from you. Through the feedback we receive, it allows us to continually improve our already highly dedicated award-winning service.

Since our inception in 2000, we have insured 17 million travellers globally, and our dedication and service to our customers has been acknowledged through numerous awards by various institutions in Australia. These include Canstar’s International Outstanding Value Award, Mozo’s Experts Choice “Travel Insurer of the Year” and “Exceptional Value” award, and Feefo Gold Trusted Merchant just to name a few.

Our affordable and comprehensive travel insurance policies are specially tailored to fit the individual needs of travellers. We also provide you with the world’s largest 24/7 assistance network with over 31,500 points of assistance across all continents. These services have set us apart from our competition, which is why we are a multiple award winning travel insurance company, covering 1.6 million people annually.

Below you can read honest, unedited reviews from our large InsureandGo family of customers. Find out how InsureandGo’s travel insurance aided them during their travels.

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Service rating : Simple, easy to understand and quick to arrange
Product : Simple, easy to understand and quick to arrange

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I was referred to InsureandGo by a friend. When I first looked at the policy, it was $203 (Silver). A week later, I went to buy it and it was $240. This was a huge increase which I can ill afford - I bought it anyway. Moral of the lesson - he who hesitates…

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Service rating : Easy ro use web site good price.
Product : Good price. easy to purchase

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So far wait and see, on line transaction has been simple. Wait to see if there are any claims.. that's when you have a better reflection on what you say rather than what you do.

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Service rating : Easy to use and great price compared to others for what they cover
Product : Very user friendly and very affordable

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Service rating : Good product and easy to purchase
Product : It is a great product and covered most of what I was looking for

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Service rating : The gold policy has good cover for Covid. The conditions covered are good but perhaps a sliding scale for sum insured would be good as per Allianz product. Their scale changes quote as cover amount rises. Some potential customers may be looking for more cover.
Product : Comprehensive cover with the gold policy for international travel, particularly as regards Covid 19. Presentation of the terms and conditions is exemplary.

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Service rating : Prompt efficient service, reasonable pricing, much easier to arrange than with a competitor
Product : As above 👍👍👍👍👍😊😊😊😊😊😊

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Service rating : Good value for money with covid medical cover.
Product : Easy on line purchase system

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Service rating : All good so far
Product : Can’t tell how good yet the test will be of we need to make a claim

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Service rating : Excellent service and Quote done online and quick.
Product : All the above reasoned. Would recommend to everyone

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Service rating : I’ve not any real experience with I & G. Just got quote, read details and decided it was best for my trip.
Product : Best that I could see for covid coverage and my existing medical conditions

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Very easy to use website .Extensive explanation of terms and conditions

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Service rating : Very easy to follow process in order to purchase the right insurance for my needs.
Product : Very cost effective insurance that met my needs and covered the areas I was looking for.

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Buying it was no problem! Hopefully there will be no need to go further with the service!

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Service rating : Easy to use online. Not hard to understand. Excellent customer service when I spoke to po them on the phone.
Product : Exactly what I needed. Covered everything

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Service rating : Would recommend - good reviews and awards - clear explanation of cover and reasonable fee for pre-existing condition
Product : Older traveller going to USA - the policy was the best value for money we found

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Service rating : Web site was clear and concise, have used Insure and go previously, competitive premiums and covid coverage is a bonus
Product : Competitive pricing and covid cover

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Service rating : The price was good and what was included was excellent.
Product : The price and inclusions were the main factor.

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Service rating : Quick any easy. Good to deal with.
Product : Great price and good cover options for our Bali trip. I would highly recommend.