At InsureandGo, we pride ourselves in putting our customers first. That’s why we love to hear from you. Through the feedback we receive, it allows us to continually improve our already highly dedicated award-winning service.
Since our inception in 2000, we have insured 17 million travellers globally, and our dedication and service to our customers has been acknowledged through numerous awards by various institutions in Australia. These include Canstar’s International Outstanding Value Award, Mozo’s Experts Choice “Travel Insurer of the Year” and “Exceptional Value” award, and Feefo Gold Trusted Merchant just to name a few.
Our affordable and comprehensive travel insurance policies are specially tailored to fit the individual needs of travellers. We also provide you with the world’s largest 24/7 assistance network with over 31,500 points of assistance across all continents. These services have set us apart from our competition, which is why we are a multiple award winning travel insurance company, covering 1.6 million people annually.
Below you can read honest, unedited reviews from our large InsureandGo family of customers. Find out how InsureandGo’s travel insurance aided them during their travels.
Service rating : Simple, easy to understand and quick to arrange
I was referred to InsureandGo by a friend. When I first looked at the policy, it was $203 (Silver). A week later, I went to buy it and it was $240. This was a huge increase which I can ill afford - I bought it anyway. Moral of the lesson - he who hesitates…
Service rating : Easy ro use web site good price.
So far wait and see, on line transaction has been simple. Wait to see if there are any claims.. that's when you have a better reflection on what you say rather than what you do.
Service rating : Easy to use and great price compared to others for what they cover
Service rating : Good product and easy to purchase
Service rating : The gold policy has good cover for Covid. The conditions covered are good but perhaps a sliding scale for sum insured would be good as per Allianz product. Their scale changes quote as cover amount rises. Some potential customers may be looking for more cover.
Service rating : Prompt efficient service, reasonable pricing, much easier to arrange than with a competitor
Service rating : Good value for money with covid medical cover.
Service rating : All good so far
Service rating : Excellent service and Quote done online and quick.
Service rating : I’ve not any real experience with I & G. Just got quote, read details and decided it was best for my trip.
Very easy to use website .Extensive explanation of terms and conditions
Service rating : Very easy to follow process in order to purchase the right insurance for my needs.
Buying it was no problem! Hopefully there will be no need to go further with the service!
Service rating : Easy to use online. Not hard to understand. Excellent customer service when I spoke to po them on the phone.
Service rating : Would recommend - good reviews and awards - clear explanation of cover and reasonable fee for pre-existing condition
Service rating : Web site was clear and concise, have used Insure and go previously, competitive premiums and covid coverage is a bonus
Service rating : The price was good and what was included was excellent.
Service rating : Quick any easy. Good to deal with.