Trip Details

Trip Details

One-trip ?

Please, note we are currently not offering Cruise, Annual Multi-trip or Backpacker policies. Check the website regularly for further updates

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One Trip

A single return journey, from 3 to 365 days, that starts in Australia.

Domestic One-Trip Travel Insurance does not cover any medical and evacuation expenses incurred in Australia or whilst travelling on a cruise domestically or internationally. Therefore, if you are going on a cruise and would like to be covered for onboard medical expenses and evacuation then you must choose either our Cruise Travel Insurance or our Annual Multi-Trip Travel Insurance.

Please note we are currently not offering Cruise or Annual Multi-Trip Policies

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Cruise

A single return journey, from 3-365 days that starts in Australia and where the trip also includes travel on ships or other sea vessels.

Cruise option covers you for the land, air AND CRUISE part of your journey so you don’t need a single trip and a cruise policy if your whole trip or part of your trip involves any travel by cruise ship.

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AMT

A 365 day policy that provides cover for multiple trips starting in Australia.

There are 3 options for maximum duration per trip, 30,45 and 60.

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Backpackers

One trip departing from and returning to Australia, for up to a maximum of 540 days.

If you are taking a gap year, an adventure holiday or a round the world trip you may find our Backpacker product is more tailored for your needs.

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Destination Information

Excluded destinations:


InsureandGo will NOT cover any loss, injury, damage or legal liability arising directly or indirectly from travel in, to or through Afghanistan, Belarus, Crimea, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan, Syria, Chad, East Timor, Haiti, Lebanon, Liberia, North Korea, Pakistan, Russia, Somalia, Uganda, Ukraine, Venezuela, Yemen and Zimbabwe.


Included destinations:


Pacific:


The South Pacific: Papua New Guinea, American Samoa, Cook Islands, Fiji Islands, French Polynesia (including Tahiti), Kiribati, New Caledonia, Niue, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, New Zealand)


Worldwide exc USA:


If your destination is "Worldwide exc USA" you are covered Worldwide excluding USA, Canada, Mexico, Central & South America and Antarctica.


Worldwide inc USA:


If your destination is "Worldwide inc USA" you are covered Worldwide including USA, Canada, Mexico, Central & South America and Antarctica.


Asia:


South Asia: Sri Lanka, Bangladesh, India, Nepal, Maldivas


South East Asia: Birmania, Brunei, Cambodia, Philippines, Indonesia (Including Bali and Lombok), Laos, Malaysia, Singapore, Thailand, Vietnam


East Asia: China, South Korea, Hong Kong, Japan, Taiwan


Domestic: Australia, Norfolk Island


Cruise Specific Destinations

Domestic Cruise:


Domestic cruises within Australian Territorial waters, or international waters, providing you do not stop at any international port. If you want to travel around Australia before your cruise departs, you will need to buy two separate policies, a Domestic single trip policy for the duration of your trip before boarding and a cruise trip policy for your cruise. (If you select the Domestic cruise policy your baggage will only by covered for a maximum of 72 hours before boarding)


(The Domestic cruise policy also provides cover for stopovers in Australian ports up to 48 hours)


Domestic, NZ and Pacific Cruise:


Cruises that include any Pacific destination and docks at any Australian port after departure (Including final port).


Asia and Domestic


Cruises that include any Asia destination and docks at any Australian port after departure (Including final port).


Please note:


  • If you have a multiple destination itinerary, you should select the travel plan for the destination where you will spend the majority of your trip overseas except where you will spend more than 48 hours of your trip in the continents of North America, South America or Antarctica.
  • If you will spend more than 48 hours of your trip in the continents of North America, South America or Antarctica, then you should select the Worldwide Including Travel Plan.
  • If you select the Domestic Cruise, Pacific and Domestic or the Asia and Domestic travel destination we will cover Medical and Evacuation expenses. With Medical expenses we mean expenses incurred on board relating to medical illness or injury assistance. We will also cover the repatriation or evacuation expenses if the medical practitioner has stated in writing that you are unfit to continue your trip due to medical illness or injury. This benefit does not apply to any medical treatment provided on Australian inland or whilst the ship is tied up in an Australian port. All other benefits included in your policy provide cover whilst your ship is docked in an Australian port for a maximum of 48 hours.
  • If you select a cruise option, there is no cover for Section L (Rental Vehicle Excess Waiver) whilst your ship is in an Australian port.
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Group types

Select whether you would like to purchase an insurance policy for an "Individual(s)" (which includes a group of individuals travelling together) or a "Couple or Family" policy (which is for couples or relatives travelling together). All travellers on a "Couple or Family" policy must be departing and returning to Australia together.

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Age

We are referring to the traveller’s age when you are buying this policy (Not when travelling). Please note all policy options are available between 50-100. Maximum trip durations vary depending on your age.

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Info

Sorry we can't give you quote online if one of the travellers is aged over 100

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Info

First traveller has to be aged over 18

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Please indicate traveller's ages

First traveller has to be aged over 18

Travel insurance for Europe

Europe has long been a favourite among Australian travellers, and for good reason. With some 50 countries, the continent has a wealth of cultures, landscapes and gastronomy to explore. Best of all, Australian citizens do not require a visa to visit most of the countries within Europe for leisure visits of up to 90 days within a six-month period.

It’s long been a tradition to pack your European itinerary with as many iconic cities as possible. Experience the cuisine, art, architecture, history, and romance of cities like Paris, London, Barcelona, Venice, and more. But wherever you plan to holiday in Europe, it is important to protect yourself with quality travel insurance.

Why Travel With Us to USA?

Unlimited overseas medical expenses

Pregnancy cover for up to 30 weeks

24 hour emergency assistance

1.6 Million travelleres covered per year

Unlimited dependent children up to the age of 17 insured for free

No upfront medical certificates/assessments

What does travel insurance for Europe cover me for?

  • Unlimited overseas medical expenses
  • Trip cancellation for instances such as unforeseeable death, injury, or illness
  • Emergency medical evacuation
  • Trip interruption
  • Lost bags or personal belongings
  • Pregnancy cover for up to 30 weeks
  • Unlimited dependent children up to the age of 18 insured for free
  • Coverage for 90 different sports and leisure activities including bungee jumping and snorkeling
  • Option to upgrade your policy to include winter sports coverage

Please read our full insurance policy terms, provisos, exclusions, and conditions for full details regarding this coverage.

What you may not be covered for

  • Government warnings: Check to make sure that any current Australian Government foreign travel warnings won’t affect your travel insurance coverage.
  • Consumption of alcohol: Claims that occur while you or a covered party is under the influence of alcohol or drugs will most likely be denied.
  • Motorcycles & scooters: Claims will be denied if you do not have a valid motorcycle license or if you forego wearing a crash helmet. Note that there is no cover for personal accident, personal liability, or damage to a rental motorbike for this activity.
  • Unattended belongings: You will not be covered for any personal luggage or belongings if you leave them unattended in a public place such as a beach.
  • High risk activities: InsureandGo policies automatically cover 90 different sports and activities, but make sure to check that your chosen activity is covered.
  • Reporting incidents: Be sure to report any instance such as theft or loss of belongings within 24 hours to the appropriate authority or risk your claim being denied.
  • Natural disasters: To make a claim due to a natural disaster, you must have purchased InsureandGo’s policy upgrade option and the option must be shown on your policy. Note that there is no coverage for costs incurred relating to a natural disaster if an event is already known prior to purchasing a policy.
  • Pre-existing medical conditions: InsureandGo considers all pre-existing medical conditions so long as they are reported at time of purchase. Failure to disclose any pre-existing medical conditions may void any claim relating to that condition.

Note that you need to be in Australia at the time of purchasing your international travel insurance. If you are overseas, we are unable to offer you new or different insurance. You may be eligible to extend the dates of your existing cover, so shoot us an email and find out.

European cruise coverage

Europe is the perfect place to experience a wide variety of countries and cultures via a cruise. European cruises usually offer many ports of call allowing you to see a variety of iconic cities without having to pack and unpack your bags. A year round market allows travellers to book cruises more conveniently and with InsureandGo’s Cruise Travel Insurance, you can be assured you will be protected should anything go wrong.

Options for cruises in Europe are varied, and you have many different types to choose from. Ocean cruise liners are among the largest and most impressive ships at sea, and take in some fabulous itineraries from the Mediterranean to the far north of Norway. River cruising is also highly popular, a slower and more tranquil way to take in the most historic cities and towns, voyaging along inland waterways. There are also expedition style cruises for those who have dreamed of landscapes like the Arctic.

If your trip includes any travel by cruise ship, then select the “Cruise Option” to be covered for the land, air, AND CRUISE part of your journey. By cruise we refer to any travel on sea, ocean, or river by any commercially operated ship, boat, or other sea vessel for longer than two hours.

You will need to select the coverage that incorporates all the countries you are travelling to. Simply select the appropriate geographical travel plan designated for your travel destination and the rest is smooth sailing. For cruises taking part in Europe only, you would select the geographical travel plan labelled “Worldwide excluding North and South America and Antarctica.”

Annual multi-trip travel insurance for Europe

With so many countries and so much to offer, one trip to Europe may not be enough. If you plan on taking off to Europe more than once within the year or are planning on another international destination getaway, you may wish to look into an InsureandGo Annual Multi-Trip Insurance policy for your Europe holiday insurance.

Long duration European visits

With so much to see and do in Europe, you may wish to spend an extended amount of time here. InsureandGo realises Europe is a popular Gap Year and backpacker destination; we therefore offer perfect travel insurance options for long duration visits.

If you find you will be travelling to a destination for more than 60 days, we offer flexible One-Trip Travel Insurance which cover you up to 12 months in a destination as well as Backpacker Travel Insurance options which offer up to 18 months of continuous and comprehensive travel insurance cover with the option of visiting your home in Australia for up to 14 days without having to void your policy.

Natural disaster coverage for Europe

Although Europe is not prone to the frequency of natural disasters of destinations like Asia or America, natural disasters do occasionally occur, such as the Mt Eyjafjallajokull eruption in Iceland which disrupted air travel across the continent for months after the volcano blew. Other than volcanic eruptions, natural disasters which have been known to occur in European countries include floods, forest fires, landslides, and earthquakes. Thankfully InsureandGo offers an option to take out Travel Insurance for Natural Disasters to protect you in the event an unforeseen disaster should occur.

To make a claim due to a natural disaster, you must have purchased this policy upgrade option and the option must be shown on your policy. Please note that there is no coverage for costs incurred as a result of a natural disaster event that is known prior to purchasing or upgrading the policy. If there is a known natural disaster event, it will be mentioned prior to payment on our website and over the phone by our agents.

Winter sports coverage for Europe

Europe serves up some of the world’s finest white powder with some of the most notable ski resorts in countries like France, Austria, and Switzerland. Classic European ski resorts include Zermatt, Gstaad, and St. Moritz in Switzerland, Chamonix, Val-d’lsere, and Courchevel in France, and Cortina d’Ampezzo in Italy.

InsureandGo offers the option of adding Winter Sports Insurance, at competitive rates. Selecting this policy upgrade option will provide coverage for fourteen types of winter sports activities, including things like ski gear and ski passes.

Most Common Questions

1. Does your insurance cover damage to a rental cars and rental motorbikes?

Our Silver and Gold policies cover your rental car excess up to $4000, but not motorbikes. For a rental car to be covered, you need to make sure that it is insured (confirmed by the rental company), as we do not pay for full damages to a rental car, only your excess.

3. What does ‘excess’ mean?

Excess is the amount you pay us in the event of a claim being approved. Our excess applies per person, per event, per claim.
You can choose the excess you want ($100, $200, $0), but be aware this will change the price of your initial premium. Our standard excess amount is $100 but you can decide to remove or double this amount through the purchase process.

5. I am overseas right now – can I buy, change or upgrade a policy?

You need to be in Australia at the time of purchasing your insurance. If you are overseas, we are unable to offer you new or different insurance. You may be eligible to extend the dates of your existing cover, so shoot us an email and find out.

2. Do you cover flight delays after departure?

Under the InsureandGo Silver and Gold levels of cover, we will reimburse the cost of your necessary additional meals and accommodation expenses, if during a trip, any individual leg of your trip, is delayed for more than 12 hours.

The amount you can claim varies depending on the level of cover that you have purchased with us. Please refer to the policy wording documents for more information.

4. Do you cover pre-existing medical conditions?

A pre-existing medical condition is any condition for which you have received medical advice, treatment or medication in the last five years. Our policies cover many pre-existing conditions; to see if we cover yours, please complete our medical assessment online or over the phone. Please note, failing to declare a pre-existing condition can void your policy.

6. Which destination should I select if I am flying to Europe?

If you are travelling to Europe please select your destination as “Worldwide excluding North, Central and South America”.

Quick guide for European holidays

Visas for America:

Australians travelling to the United States are eligible for the Visa Waiver Program, which allows travellers to visit for up to 90 days without obtaining a visa. You must apply for travel authorization before you leave via ESTA (Electronic System for Travel Authoritzation). We recommend organizing this travel authorization well in advance of your trip. If your ESTA application is denied you will be required to apply for a B-1 visitor visa or a B-2 tourist visa.

Best time to visit America:

America is a year round destination, though the best time to visit will depend on your interests, and which seasons you like. Spring runs from March 1 – May 31, summer runs from June 1 to August 31, autumn runs from September 1 to November 30, and winter runs from December 1 to February 28 / 29. Summer is peak season in the northern states of America, though winter is peak season in southern States like Florida, which offers tropical temperatures while snow storms rage in the north. Travel during spring and autumn offers the perfect shoulder season where you’ll encounter less crowds and cheaper prices. You should avoid travel during national and school holidays.

Health concerns:

There are no real health concerns with travel to the United States, and you are not required to obtain any vaccinations before travelling. However medical treatment in America is notoriously high, and if you find yourself in an accident it’s unlikely you’ll be able to afford medical expenses on your own. For this reason alone, travel insurance to America is worthwhile.

Crime & safety:

America is one of the world’s safest countries, though is often criticised for having one of the world’s highest crime rates (largely due to gun violence). It is very rare that travellers will find themselves caught up in violent crime, most of which is concentrated around the inner urban areas of major cities, unfrequented by tourists. Travellers are discouraged from staying around the Mexican border, as there are high reports of crime and car theft in this area. Police presence at all major tourist landmarks and attractions has seen an increase since 9/11, and travellers should expect to have their bags opened and go through security. You may encounter minor dangers like petty crime, opportunistic theft, or dangerous traffic, so it is essential to stay alert to minimize the risk of these crimes occurring.

*Price derived from a single trip of 21 days, Individual, age 30, to Worldwide* Including North and South America and Antarctica region. Cover for pre-existing medical may require an extra premium.
**Price derived from a single trip of 5 days, Individual, age 30, to Worldwide including region. Cover for pre-existing medical may require an extra premium.