Trip Details

Trip Details


Please, note we are currently not offering Annual Multi-trip or Backpacker policies. Check the website regularly for further updates




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One Trip

A single return journey, from 3 to 365 days, that starts in Australia.

Domestic One-Trip Travel Insurance does not cover any medical and evacuation expenses incurred in Australia or whilst travelling on a cruise domestically or internationally. Therefore, if you are going on a cruise and would like to be covered for onboard medical expenses and evacuation then you must choose either our Cruise Travel Insurance or our Annual Multi-Trip Travel Insurance.

Please note we are currently not offering Annual Multi-Trip Policies



A single return journey, from 3-365 days that starts in Australia and where the trip also includes travel on ships or other sea vessels.

Cruise option covers you for the land, air AND CRUISE part of your journey so you don’t need a single trip and a cruise policy if your whole trip or part of your trip involves any travel by cruise ship.



A 365 day policy that provides cover for multiple trips starting in Australia.

There are 3 options for maximum duration per trip, 30,45 and 60.



One trip departing from and returning to Australia, for up to a maximum of 540 days.

If you are taking a gap year, an adventure holiday or a round the world trip you may find our Backpacker product is more tailored for your needs.


Destination Information

Excluded destinations:

InsureandGo will NOT cover any loss, injury, damage or legal liability arising directly or indirectly from travel in, to or through Afghanistan, Belarus, Crimea, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan, Syria, Chad, East Timor, Haiti, Lebanon, Liberia, North Korea, Pakistan, Russia, Somalia, Uganda, Ukraine, Venezuela, Yemen and Zimbabwe.

Included destinations:


The South Pacific: Papua New Guinea, American Samoa, Cook Islands, Fiji Islands, French Polynesia (including Tahiti), Kiribati, New Caledonia, Niue, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, New Zealand)

Worldwide exc USA:

If your destination is "Worldwide exc USA" you are covered Worldwide excluding USA, Canada, Mexico, Central & South America and Antarctica.

Worldwide inc USA:

If your destination is "Worldwide inc USA" you are covered Worldwide including USA, Canada, Mexico, Central & South America and Antarctica.


South Asia: Sri Lanka, Bangladesh, India, Nepal, Maldivas

South East Asia: Birmania, Brunei, Cambodia, Philippines, Indonesia (Including Bali and Lombok), Laos, Malaysia, Singapore, Thailand, Vietnam

East Asia: China, South Korea, Hong Kong, Japan, Taiwan

Domestic: Australia, Norfolk Island

Cruise Specific Destinations

Domestic Cruise:

Domestic cruises within Australian Territorial waters, or international waters, providing you do not stop at any international port. If you want to travel around Australia before your cruise departs, you will need to buy two separate policies, a Domestic single trip policy for the duration of your trip before boarding and a cruise trip policy for your cruise. (If you select the Domestic cruise policy your baggage will only by covered for a maximum of 72 hours before boarding)

(The Domestic cruise policy also provides cover for stopovers in Australian ports up to 48 hours)

Domestic, NZ and Pacific Cruise:

Cruises that include any Pacific destination and docks at any Australian port after departure (Including final port).

Asia and Domestic

Cruises that include any Asia destination and docks at any Australian port after departure (Including final port).

Please note:

  • If you have a multiple destination itinerary, you should select the travel plan for the destination where you will spend the majority of your trip overseas except where you will spend more than 48 hours of your trip in the continents of North America, South America or Antarctica.
  • If you will spend more than 48 hours of your trip in the continents of North America, South America or Antarctica, then you should select the Worldwide Including Travel Plan.
  • If you select the Domestic Cruise, Pacific and Domestic or the Asia and Domestic travel destination we will cover Medical and Evacuation expenses. With Medical expenses we mean expenses incurred on board relating to medical illness or injury assistance. We will also cover the repatriation or evacuation expenses if the medical practitioner has stated in writing that you are unfit to continue your trip due to medical illness or injury. This benefit does not apply to any medical treatment provided on Australian inland or whilst the ship is tied up in an Australian port. All other benefits included in your policy provide cover whilst your ship is docked in an Australian port for a maximum of 48 hours.
  • If you select a cruise option, there is no cover for Section L (Rental Vehicle Excess Waiver) whilst your ship is in an Australian port.

Group types

Policy Types

You have the option to select:


This option provides cover for one adult who is 18 years of age or older and their accompanying dependent children.


This option provides cover for two adults who are in a Partner relationship.


This option provides cover for two adults who are in a Partner relationship and their accompanying dependent children.



We are referring to the traveller’s age when you are buying this policy (Not when travelling). Please note all policy options are available between 50-100. Maximum trip durations vary depending on your age.



Sorry we can't give you quote online if one of the travellers is aged over 100



First traveller has to be aged over 18



Please indicate traveller's ages

First traveller has to be aged over 18


Trip type information

If you're taking a single trip this year, which does not include any travel by cruise, the one-trip cover is for you. But if you are travelling more than once you may be better off with an Annual multi-trip policy.

Please note we are currently not offering Annual Multi-Trip Policies

For Annual multi-trip policies the maximum trip duration covered is restricted by the policy option selected and will be either 30, 45 or 60 days, after which you must return to Australia before commencing a new trip.

If your trip includes any travel by cruise ship, then select the cruise option to be covered for the land, air AND CRUISE part of your journey. However, if you only want to be covered for the land and air part, then choose One Trip. By cruise we refer to any travel on sea, ocean or river by any commercially operated ship, boat or other sea vessel for longer than two hours.

If you are taking a gap year, an adventure holiday or a round the world trip you may find our Backpacker product is more tailored for your needs.

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Travel Insurance for Natural Disasters

Natural disasters are an inevitable fact of life and although InsureandGo cannot prevent them, we can make sure you are covered in the unfortunate event that one should occur before or during your holidays.

Natural disasters can occur with little or no warning and their impacts on your travel plans as well as your health could end up costing you dearly should you find yourself without quality travel insurance for natural disasters. They are just one more reason why travel insurance is so important.

Protect yourself from natural disasters such as floods, earthquakes, tsunamis, landslides, volcanic eruptions, atypical cyclonic storms, and other extraordinary natural phenomenon. Having quality travel insurance with natural disaster coverage means you could recover some of the costs associated with your travels such as cancelling your trip, cutting your trip short, or emergency medical expenses due to the occurrence of a natural disaster.

Why Travel With Us?

Unlimited overseas medical expenses

All medical conditions considered online or over the phone

Unlimited cancellation cover in our Gold Policy

No upfront medical certificates required upon application

24 hour emergency assistance

Award winning travel insurance company

How and When Does Travel Insurance Provide Cover for Natural Disasters?

The most important thing when it comes to natural disaster travel insurance is to make sure you have your policy in place before the natural disaster occurs. Once a natural disaster event has taken place it will be too late for you to take out coverage.

To make a claim due to a natural disaster, you must have purchased InsureandGo’s Natural Disaster policy upgrade option and the option must be shown on your policy schedule.

InsureandGo makes it easy to obtain travel insurance quotes where you can compare our three different levels of cover. You can organise coverage for trip cancellation or having to cut your trip short if a natural disaster occurs and you have purchased the right level of cover with natural disaster add-on included.

Depending on your level of cover, you may also be covered for additional emergency expenses. These are expenses you incur after departure that are over and above what you had originally budgeted to pay if your trip is disrupted or you are required to return to your home in Australia because of a natural disaster. These expenses can include things such as accommodation, meals, and travelling costs.

Note that medical cover due to any natural disaster is automatically included in all international policies without purchasing this policy upgrade.

What is Covered?

For natural disasters which were unknown at the time of purchase and where you have taken out the natural disaster coverage upgrade option, InsureandGo will provide the following coverage:

  • Cancelling Trip Before Departure: If you have to cancel your trip due to a natural disaster, we will cover your pre-paid travel, visas, accommodation, and meal expenses, which you cannot be reimbursement elsewhere, as well as costs of pre-paid excursions, tours and activities. (Note: Only applies to our Silver and Gold levels of cover)
  • Cutting Your Trip Short: If cutting your trip short is necessary and unavoidable as a result of a natural disaster, coverage you choose could include pre-paid travel, accommodation, and meal expenses as well as pre-paid costs of excursions, tours, and activities. (Note: Only applies to our Silver and Gold levels of cover)
  • Additional Emergency Expenses: We will pay your reasonable and necessary additional travel costs , incurred after departure due to a natural disaster which disrupts your trip or requires you to return to your home in Australia. You may be able to claim travel delay expenses for necessary food and accommodation costs related to a natural disaster under this coverage.
  • Medical Expenses: Note that unlimited overseas medical cover is automatically included in all international policies without purchasing the natural disaster policy upgrade. We consider all pre-existing medical conditions and provide quality travel insurance for seniors up to 100 years of age.
  • Avalanche Cover: Take out our additional Winter Sports Coverage to cover you in the event of an avalanche. We will pay up to the amount shown in the Table of benefits for the necessary and reasonable extra travel and accommodation expenses that you need to pay overseas if you are prevented from arriving at or leaving your booked ski resort during your trip for more than 12 hours from the scheduled arrival or departure time because of an avalanche.

Should you have any questions in regards to what natural disasters are covered or any other travel insurance related queries, you can read our Product Disclosure Statements or contact one of our helpful and knowledgeable staff that will be happy to assist you.


What Isn’t Covered?

  • Purchasing Travel Insurance After Natural Disaster Occurs: To make a claim due to a natural disaster, you must have purchased this policy upgrade option and the option must be shown on your policy. Note that there is no coverage for costs incurred relating to a natural disaster if an event is already known prior to purchasing a policy.
  • Overlooking Government Travel Warnings: It pays to check current government travel warnings and discuss any concerns over travel insurance coverage with one of our knowledgeable InsureandGo staff so you don’t find yourself abroad without qualifying proper coverage.
  • Bad Weather: Natural disaster coverage does not cover you for bad weather such as rain, wind, or normal storms which may put a damper on your travel plans.
  • Choosing to Not Travel: Just because a natural disaster has occurred in your chosen travel destination does not mean you will be unable to travel. If travel to and from your chosen destination is still possible you may not be covered for simply not wanting to go due to a lack of facilities or activities available due to natural disaster.
  • Policy Limits & Reasonable Expenses: Be aware of your policy’s limits when it comes to coverage. You will be responsible for any costs incurred which go above the allocated sum insured for a certain event. Likewise you will only be covered for reasonable expenses you acquire from delays or interruptions caused by natural disaster, so book accommodation and travel accordingly or check to make sure your expenses will be covered under your policy.
Please note that these benefits are a summary, so please see our PDS for full terms & conditions.

Most Common Questions

1. Do you provide cover for Natural Disasters?

Yes, we offer cover for additional emergency expenses you may incur as a result of a natural disaster provided you pay an additional fee to be covered. This additional fee to be covered for these events is applicable under all levels of cover and the amount you can claim varies depending on the level of cover you choose. Please note that if you do not pay this fee you will not be covered for natural disaster. This optional add on can be selected at the end of quotation just before making a payment online or if doing it over the phone our agent will ask you if you wish to add it onto your policy. Whilst you may not be covered for natural disaster if you fail to add on the optional add on, you will still be covered for medical expenses incurred as a result of a natural disaster.

3. Am I covered for a volcano eruption?

You get unlimited medical cover automatically, however you are not covered for cancellations/cutting your trip short/emergency expenses or missed cruise departure unless you purchase our add-on coverage natural disasters.

You are only covered for disasters unforeseen to the public at the time of purchase. If there is an known natural disasters, you will see this displayed within the optional add-on in the last step of the journey. However, you are covered for medical expenses, regardless, due to a natural disaster, as long as medically necessary and emergency.

2. How does cancellation cover work?

Cancellation cover starts the date of purchase on silver and gold.

Cancellation is covered if the insured cannot travel due to medical reasons, death of a relative, unknown natural disaster, serious damage to home in Australia and so on. In any such event, the insured can cancel and claim for the pre-booked expenses lost on the trip.

4. I am overseas right now – can I buy, change or upgrade a policy?

You need to be in Australia at the time of purchasing your insurance. If you are overseas, we are unable to offer you new or different insurance. You may be eligible to extend the dates of your existing cover, so shoot us an email and find out.

Natural Disaster Tips When it Comes to Travelling

Natural disasters can occur anywhere at any time, so it is essential to be prepared. Just this year several large hurricanes have hit the United States, floods have ravaged Europe including the Czech Republic and Greece, and earthquakes have rattled the Middle East, South Korea, and Mexico.

Here are some tips when it comes to natural disasters and travel:

  • Purchase your InsureandGo policy with natural disaster coverage as soon as you finalise your travel plans. Natural disasters can occur at any time without warning and you will only be covered for events which are unknown at the time of purchasing your policy.
  • Certain countries or regions of the world are more prone to certain natural disasters. Research what disasters may be common in your chosen destination.
  • Consider the time of year when it comes to travelling to your chosen destination. Cyclones, tornadoes, and other weather related natural disasters often have predictable seasons in which they occur more frequently.
  • Familiarise yourself with your chosen destination’s emergency contact numbers, evacuation plans, and safety procedures in the event of a natural disaster. InsureandGo provides its customers with the world’s largest 24 hour emergency assistance should you need to contact us during your travels.
*Price derived from a single trip of 5 days, Individual, age 30, to New Zealand, Pacific& Bali region. Cover for pre-existing medical may require an extra premium.