If you have lost your policy documents, you can retrieve them online. Click here for our online portal.
If you would like your documents resent or you have forgotten your quote number or if you have any other problems accessing your documents online, please contact us or email us at info@insureandgo.com.au.
It is advisable that you take your travel insurance certificate and the relevant policy wording booklet away with you. If you do not have these documents, please contact us or email us at info@insureandgo.com.au and we can send these out to you. If you are unable to print your emailed documents, simply write down your policy number and the emergency medical assistance and claims line telephone numbers from the back of our policy wording booklets which can be found here.
When you buy an Annual Multi-Trip policy^, you are covered to go away as many times as you want. Don't forget however that there is a maximum duration per trip, depending on the level of cover you have chosen:
Maximum trip length:
You may cover an unlimited number of dependent children on your travel insurance policy at no additional premium cost*, if you have selected the Single or Family Cover Policy Type. The Couple Cover Policy Type does not provide any cover for dependent children.
*Children (including fostered or adopted children) travelling with either their parents or grandparents will be provided with travel insurance cover for no additional cost (any pre-existing medical conditions may incur an additional charge). This is provided they are under 18 years of age, named on the Policy Schedule and are financially dependent on either their parents or grandparents. No cover is available for children who are born overseas during your trip.
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Looking for the best travel insurance products around?
Insure&Go is excited to be awarded a 5-star ranking in the Outstanding Value in Domestic Travel Insurance category by independent review body CANSTAR.
CANSTAR compared Insure&Go with 49 other travel insurance providers across Australia and our domestic travel insurance product was chosen as the national winner!
In addition, Insure&Go Australia also received top 5-star ratings from CANSTAR for our comprehensive international travel insurance packages for some of Australia’s most popular holiday destinations. These included: New Zealand, Fiji, Thailand, Bali, China and South Africa.
The CANSTAR Travel Insurance Star Ratings report provides an impartial and transparent analysis of a range of travel insurance products in Australia. Policies are judged against three common traveller profiles: single travellers, couples and family groups (two adults and two children) – and winners are chosen based on best value.
We look forward to continually improving and refining all of our travel insurance policies to make them even more valuable and affordable to all Aussie travellers.
We’d like to take this opportunity to thank CANSTAR, as well as all of our travel insurance customers!
For more information about Insure&Go and our policies, click here.
CANSTAR is Australia’s researcher of retail finance information for over 250 institutions such as Banks, Building Societies, Finance Companies, Brokers, finance-related Internet Portals and more.
Click here to see their full list of 2013 award winners.
Australia’s leading travel insurance comparison site, Mozo, has awarded our products with the Gold Medal Award for best value – the highest honour – for our basic travel insurance cover in 2014!
The Insure&Go One Trip Bare Essentials international travel insurance product was recognised by independent reviewer Mozo for its competitive premiums and outstanding value, including:
Insure&Go is also honoured to receive the Highly Commended Award for our Silver policy in Mozo’s Best Value Comprehensive Cover category. This also places our Silver level of cover in the top 10% of policies in Australia!
The Mozo Experts Choice Awards were designed to single out financial products in the Australian marketplace that offer the best value to consumers.
This year, Mozo rated 133 policies from 57 Australian travel insurers by gathering quotes for a range of common travel scenarios. Quotes for each scenario were averaged to then determine the insurers with the lowest minimum average premiums in the categories of ‘comprehensive’ and ‘basic’ travel insurance.
We very much appreciate Mozo’s recognition here at Insure&Go, and we’re thrilled that our products have brought such great value to Aussie travellers.
For more information about Insure&Go and our policies, click here.
Mozo is Australia’s leading travel insurance comparison and reviews site and has one of the most comprehensive online travel insurance databases in Australia. Currently, around 300,000 Australians per month use Mozo’s financial comparison services
To learn more about the Mozo Expert Choice Awards, click here.
InsureandGo is proud to announce that we have been allocated the “Gold Trusted Merchant” status at Feefo, as a result of achieving at least 95% positive feedback for our travel insurance services!
This means that InsureandGo was rated either “good” or “excellent” by 95% of our customers over the past year.
Many of these customers commented on our prompt services, while others highlighted our affordable policy premiums, our easy-to-use website and our great value.
The positive responses and feedback we’ve received from our insurance customers means a great deal to us and we’re honoured to have been rated so highly on Feefo.
Feefo is a global feedback engine that gathers comments and feedback from customers around the globe.
For more information about Insure&Go and our policies, click here.
Feefo is an independent, world-recognised feedback engine that collates ratings and reviews across a range of industries and products. Feefo feedback is only open to verified customers, who are qualified through a strict protection process that ensures only genuine feedback is received and published.
For more information about Feefo, click here.
Insure&Go Australia is thrilled to receive the Golden Canstar Award for Outstanding Value Domestic Travel Insurance and Outstanding Value International Travel Insurance for 2014!
Our team is honoured to have been so prominently recognised by Canstar. We pride ourselves on creating travel insurance products that provide top levels of cover, while still being affordable for the everyday Aussie traveller.
This year, Canstar assessed 65 providers in the Australian market, along with 208 domestic and international policies (via more than 12,000 quotes), and selected the insurers in each category who offered “a mix of competitive premiums and impressive features.”
Insure&Go was praised for our particular service features, including our unlimited overseas medical cover and repatriation, pregnancy cover up to 30 weeks, unlimited cancellation fees and loss of deposit in our Gold Policy.
At Insure&Go, our goal is to ensure that all travellers can safely explore the world. Our Canstar 2014 accolades demonstrate our commitment to constantly refining and improving our products, making them better and more competitive for travellers Australia-wide.
Thank you to all our customers for your support!
Canstar Pty Limited is Australia’s researcher of retail finance information for over 250 institutions such as Banks, Building Societies, Credit Unions, Finance Companies, Brokers, Mortgage Originators, Life Companies and finance-related Internet Portals. Canstar takes pride in helping consumers make better decisions.
Click here to see their full list of 2014 award winners.
Insure&Go has been recognised as a “Gold Trusted Merchant” by the independent review system Feefo, for our continual and consistent great Service Rating for the second year in a row.
Companies that are rated either “good” or “excellent” by 95% of their customers over the past year receive this title.
Price competitiveness, ease of purchasing a policy and good customer service are some of the examples of positive feedback we have received from our customers. We are thrilled to receive this acknowledgment and hope to see this positive trend continue.
For more information about Insure&Go and our policies, click here.
Feefo is an independent, world-recognised feedback engine that collates ratings and reviews across a range of industries and products. Feefo feedback is only open to verified customers, who are qualified through a strict protection process that ensures only genuine feedback is received and published.
For more information about Feefo, click here.
Australia’s leading online financial comparison service, Mozo, has recognised InsureandGo as the Travel Insurer of the Year for the Expert Choice Awards in 2015. The Expert Choice Awards is an initiative to help Australians save money when choosing financial products, such as travel insurance.
InsureandGo were assessed alongside 159 travel insurance policies from 62 insurance providers to ensure most travel insurance products in the market were considered. InsureandGo impressively won an Experts Choice Award in all five award categories below, which contributed to being recognised as “Travel Insurer of the Year”.
We would like to take the opportunity to thank the Mozo team for this recognition – We’re thrilled that our products continue to bring great value and cover to Aussie travellers.
Mozo is Australia’s leading travel insurance comparison and reviews site and has one of the most comprehensive online travel insurance databases in Australia. Currently, around 300,000 Australians per month use Mozo’s financial comparison services.
Click here to see the full list of Experts Choice winners.
