InsureandGo Rises to “Gold Trusted Status” on Feedback Site Feefo

InsureandGo is proud to announce that we have been allocated the “Gold Trusted Merchant” status at Feefo, as a result of achieving at least 95% positive feedback for our travel insurance services!

This means that InsureandGo was rated either “good” or “excellent” by 95% of our customers over the past year.

Many of these customers commented on our prompt services, while others highlighted our affordable policy premiums, our easy-to-use website and our great value.

The positive responses and feedback we’ve received from our insurance customers means a great deal to us and we’re honoured to have been rated so highly on Feefo.

Feefo is a global feedback engine that gathers comments and feedback from customers around the globe.

For more information about Insure&Go and our policies, click here.

About Feefo

Feefo is an independent, world-recognised feedback engine that collates ratings and reviews across a range of industries and products. Feefo feedback is only open to verified customers, who are qualified through a strict protection process that ensures only genuine feedback is received and published.

For more information about Feefo, click here.

Insure&Go Wins Golden Canstar Award for Domestic and International Travel Insurance

Insure&Go Australia is thrilled to receive the Golden Canstar Award for Outstanding Value Domestic Travel Insurance and Outstanding Value International Travel Insurance for 2014!

Our team is honoured to have been so prominently recognised by Canstar. We pride ourselves on creating travel insurance products that provide top levels of cover, while still being affordable for the everyday Aussie traveller.

This year, Canstar assessed 65 providers in the Australian market, along with 208 domestic and international policies (via more than 12,000 quotes), and selected the insurers in each category who offered “a mix of competitive premiums and impressive features.”

Insure&Go was praised for our particular service features, including our unlimited overseas medical cover and repatriation, pregnancy cover up to 30 weeks, unlimited cancellation fees and loss of deposit in our Gold Policy.

At Insure&Go, our goal is to ensure that all travellers can safely explore the world. Our Canstar 2014 accolades demonstrate our commitment to constantly refining and improving our products, making them better and more competitive for travellers Australia-wide.

Thank you to all our customers for your support!

About CANSTAR

Canstar Pty Limited is Australia’s researcher of retail finance information for over 250 institutions such as Banks, Building Societies, Credit Unions, Finance Companies, Brokers, Mortgage Originators, Life Companies and finance-related Internet Portals. Canstar takes pride in helping consumers make better decisions.

Click here to see their full list of 2014 award winners.

Insure&Go Rises to “Gold Trusted Status” on Feedback Site Feefo

Insure&Go has been recognised as a “Gold Trusted Merchant” by the independent review system Feefo, for our continual and consistent great Service Rating for the second year in a row.

Companies that are rated either “good” or “excellent” by 95% of their customers over the past year receive this title.

Price competitiveness, ease of purchasing a policy and good customer service are some of the examples of positive feedback we have received from our customers. We are thrilled to receive this acknowledgment and hope to see this positive trend continue.

For more information about Insure&Go and our policies, click here.

About Feefo

Feefo is an independent, world-recognised feedback engine that collates ratings and reviews across a range of industries and products. Feefo feedback is only open to verified customers, who are qualified through a strict protection process that ensures only genuine feedback is received and published.

For more information about Feefo, click here.

‘Travel Insurer of the Year’ Award for InsureandGo Australia, Thank You Mozo!

Australia’s leading online financial comparison service, Mozo, has recognised InsureandGo as the Travel Insurer of the Year for the Expert Choice Awards in 2015. The Expert Choice Awards is an initiative to help Australians save money when choosing financial products, such as travel insurance.

InsureandGo were assessed alongside 159 travel insurance policies from 62 insurance providers to ensure most travel insurance products in the market were considered. InsureandGo impressively won an Experts Choice Award in all five award categories below, which contributed to being recognised as “Travel Insurer of the Year”.

• Best Value Basic Cover
• Best Value Comprehensive Cover
• Best Value Multi Trip Cover
• Best Value Seniors Basic Cover
• Best Value Seniors Comprehensive Cover

We would like to take the opportunity to thank the Mozo team for this recognition – We’re thrilled that our products continue to bring great value and cover to Aussie travellers.

About Mozo

Mozo is Australia’s leading travel insurance comparison and reviews site and has one of the most comprehensive online travel insurance databases in Australia. Currently, around 300,000 Australians per month use Mozo’s financial comparison services.

Click here to see the full list of Experts Choice winners.

Insure&Go Wins the CANSTAR ‘Outstanding Value’ Award for International Travel Insurance – Again!

Insure&Go’s International Travel Insurance product has once again been honoured with the award for Outstanding Value (5 Stars) by CANSTAR in their 2015 Award & Star Ratings Report.

This year, CANSTAR assessed 229 travel insurance products from 73 Australian travel insurance companies to determine the most comprehensive and valuable international travel insurance. Results are based on a combination of insurance features (50%) and pricing (50%).

Insure&Go’s International Travel Insurance was chosen by CANSTAR for its fantastic range of insurance cover options across both Gold and Silver levels, as well as our competitive and affordable policies.

This is the second year in a row that Insure&Go has received the Outstanding Value award from CANSTAR for our International Travel Insurance Product.

Notable features of Insure&Go’s International Travel Insurance highlighted in the CANSTAR report include:

• Comprehensive cover for luggage and travel documents
• Standard cover inclusions for water sports, rock climbing, motorcycling and non-professional sporting holidays
• Accidental death cover up to $50,000

We’d like to thank all of our travel insurance customers for their support! And we’d also like to thank CANSTAR for recognising our value once again in 2015.

About CANSTAR

CANSTAR is one of the leading researchers in Australia, providing unbiased reviews of financial institutions and their products. The CANSTAR Star Ratings system is based on detailed research, analysis and price comparisons to determine what represents the best value. The aim of CANSTAR is to help consumers make better decisions and provide buyers with impartial and beneficial financial information.

Click here to see their full list of 2015 award winners.

We have been awarded Feefo’s Trusted Service Award for 2018, thankyou Feefo!

The results from the 2018 Feefo insurance review are in and we are thrilled to have received their prestigious Trusted Service Award! Awarded for dedication to providing outstanding service, this is the third year that we have been recognized by Feefo. Our customers have expressed their high degree of satisfaction with Insure&Go through ratings and reviews collected by the feedback engine.

Our competitive prices, easy-to-use website, and access to an expansive 24/7 assistance network allows our customers to be confident when choosing InsureandGo for all their travel insurance needs. We truly value our customer reviews, and use this feedback to gain insight into what travellers look for in an insurance company, so we can best cater to their needs.

Feefo’s Trusted Service Award is just another symbol of the trust we provide our customers with, giving them the assurance that they are well and truly financially protected during their travels. Only by receiving a high level of highly rated service reviews from verified customers can a business receive this award.

For more information about Insure&Go and our policies, click here.

About Feefo

Feefo is an independent, world-recognised feedback engine that collates ratings and reviews across a range of industries and products. Feefo feedback is only open to verified customers, who are qualified through a strict protection process that ensures only genuine feedback is received and published.

For more information about Feefo, click here.

InsureandGo wins the 2019 Canstar ‘Outstanding Value’ Award for Domestic Travel Insurance – Yet Again

The results are in, and we‘re proud to announce that once again, our domestic travel insurance policy has been credited with the Canstar ‘Outstanding Value’ award.

We’ve been previously awarded by Canstar in 2013, 2014, and again in 2015. For this year’s award, we were ranked amongst the winners from a total of 88 providers. Canstar compared 111 domestic policies in total, analysing both the pricing and coverage features. Below are some of the aspects of cover that were investigated by Canstar:

• Overseas medical and hospital cover
• Repatriation and evacuation services
• Luggage and personal effects cover
• Cancellation cover

For more information about Insure&Go and our policies, click here.

About Canstar

Canstar is Australia’s biggest financial comparison site and a leading research agency. They compare more brands and thoroughly investigate products across a range of providers, to simplify financial products and help consumers confidently find the right product for them.

Their Awards and Star Ratings are created to help the customer. They allow fast and easy comparison of products to allow people to confidently find the right product for them. Canstar also regularly update their ratings, which makes for up-to-date, accurate ratings. Click here to see their full list of 2019 award winners.

Insureandgo wins the Mozo Experts Choice Award for 2019 in Two Separate Categories

The results for Mozo’s Experts Choice awards have been released, and we’re proud to announce that we’ve been crowned winner of the 2019 Experts Choice Award for both annual travel insurance and basic travel insurance!

In order to name the winner, Mozo analysed over 243 policies across 66 insurers, across 8 categories.

After thoroughly researching pricing for both annual travel insurance, and basic travel insurance, Mozo declared our Annual Multi-Trip Gold Policy, the winner in the ‘Exception Value Annual Travel Insurance’ category, and selected our Bare Essentials policy as the winner in the ‘Exceptional Value Basic Travel Insurance’.

We won our first Mozo award in 2014 and are delighted to have been awarded again by Mozo in 2019.

For more information about Insure&Go and our policies, click here.

About Mozo

Mozo is a group of financial revolutionaries who started in 2008 with a mission to help consumers make smarter decisions when it comes to their money. They were an early trailblazer in financial comparison, and they continue to provide advice and expert analysis across a range of financial products.

To learn more about the Mozo Expert Choice Awards, click here.

InsureandGo Win Feefo’s 2020 Trusted Service Award, Again!

We’re pleased to announce that for the second time, we are proud winners of the Feefo Trusted Service Award for 2020.

The Feefo Trusted Service Awards are an annual chance for Feefo to spotlight those businesses that demonstrate outstanding quality of service to their customers, based on customer ratings.

Feefo collects real reviews, from genuine customers, in order to find out which businesses are going above and beyond for their customers.

Their stringent criteria mean that only those companies who are highly rated by their customers can receive the award.

Having won this award before, we’re proud to show our customers that they can rest easy when buying a policy from us. In addition to our competitive prices, our range of policies to suit different budgets, and our 24/7 global assistance network, we’re happy that our customers are also happy with our service.

Despite winning this award, we will still continue to ask our customers how we can improve our service because the value of Feefo goes beyond this award. Feefo reviews allow us to get invaluable feedback about what we can do to give even better service. We’ve already been able to improve important elements of our service because of customer feedback, and we will continue this in future.

For more information about Insure&Go and our policies, click here.

About Feefo

Feefo is an international review platform that aims to provide authentic, unbiased customer reviews from real customers across a range of industries and products. Because Feefo only allows real, verified customers to add their reviews to Feefo, it is a truly trustworthy review site.

InsureandGo wins the Canstar ‘Outstanding Value’ Award for Seniors Travel Insurance

We are proud to announce that we have been awarded the Canstar 2022 award for Outstanding Value – Seniors Travel Insurance. This is the first time since the onset of Covid-19 that Canstar has undertaken a review of travel insurance policies and we are thrilled that our products have been recognised to offer a high level of cover for a competitive price for travellers over the age of 70.

We’ve been previously awarded by Canstar in 2019, 2015, 2014 and 2013. For this year’s award, we were ranked amongst the winners from a total of 50 providers. Canstar assessed 150 policies across five consumer profiles in 10 destination regions and cruises. Below are some of the aspects of cover that were investigated by Canstar:

• Overseas medical and hospital cover
• Luggage and personal effects cover
• Covid-19 cover

For more information about Insure&Go and our policies, click here.

About Canstar

Canstar is Australia’s biggest financial comparison site and a leading research agency. They compare more brands and thoroughly investigate products across a range of providers, to simplify financial products and help consumers confidently find the right product for them.

Their Awards and Star Ratings are created to help the customer. They allow fast and easy comparison of products to allow people to confidently find the right product for them. Canstar also regularly update their ratings, which makes for up-to-date, accurate ratings. Click here to see their full list of 2022 award winners.