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Click here for our travel alert about the Israel – Gaza conflict.
Due to the current conflict in Ukraine, our policies exclude coverage for any trips to Russia, Ukraine or Belarus. Check out latest travel alerts here before buying a policy.

See step by step guide to replace a lost passport

  • Contact the nearest Australian Consultat or Embassy office in that country – Refer to link:
  • Provide Min 2 Passport Photos
  • Provide a Police Report (This is not mandatory but recommended)
  • ID (If cannot supply, they will check system for other means)
  • Charged $206 AUD for Lost/Stolen Fee and to have application processed. If client cannot pay, and has insurance they will need to contact the insurance provider for assistance as payment will need to be made before the application is processed.
  • Can take up to 48 Hours to process
  • Applications need to be filled out online. Visit and submit form online

Do you need travel insurance? Here are some great reasons why you should InsureandGo:

  • Kids Travel FREE with mum and dad
  • Prices from only $26.37
  • Unlimited medical expenses
  • 24hr emergency medical assistance
  • Unlimited cancellation on our gold policy