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What is the eligibility criteria to purchase the policy?

Last updated: 02/08/26

To be eligible for a policy with InsureandGo Australia, this insurance, is only available to travellers who are citizens or permanent residents of Australia or non-permanent residents who have a valid Medicare, Private Health Fund or Overseas Student Travel Insurance in Australia.

If requested, you are required to provide such evidence in any of the following forms: 

  • Copy of your passport 
  • Australian residency documents 
  • Birth certificate
  • Copy of valid Medicare, Private Health Fund or Overseas Student Travel Insurance 
  • Any other official documents proving residency or citizenship

We are not obligated to pay a claim or provide assistance if such evidence cannot be supplied, if requested.

This insurance is only available to applicants who are 100 years of age or under at the date of applying for this insurance. The age limit depends on the level of cover and product you select.

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Policy Wording Documents (PDS).