InsureandGo Win Feefo’s 2020 Trusted Service Award, Again!

We’re pleased to announce that for the second time, we are proud winners of the Feefo Trusted Service Award for 2020.

The Feefo Trusted Service Awards are an annual chance for Feefo to spotlight those businesses that demonstrate outstanding quality of service to their customers, based on customer ratings.

Feefo collect real reviews, from genuine customers, in order to find out which businesses are going above and beyond for their customers.


Their stringent criteria mean that only those companies who are highly rated by their customers can receive the award.

Having won this award before, we’re proud to show our customers that they can rest easy when buying a policy from us. In addition to our competitive prices, our range of policies to suit different budgets, and our 24/7 global assistance network, we’re happy that our customers are also happy with our service.

Despite winning this award, we will still continue to ask our customers how we can improve our service, because the value of Feefo goes beyond this award. Feefo reviews allow us to get invaluable feedback about what we can do to give even better service. We’ve already been able to improve important elements of our service because of customer feedback, and we will continue this in future.

About Feefo

Feefo is an international review platform that aims to provide authentic, unbiased customer reviews from real customers across a range of industries and products. Because Feefo only allow real, verified customers to add their review to Feefo, it is a truly trustworthy review site.

Useful Numbers

Emergency assistance:

+612 9333 3999

Non emergency claims:

1300 401 177

InsureandGo? Here's why...

  • Award winning travel insurance company
  • 24 hours emergency assistance
  • All medical conditions considered
  • Cover up to 100 years old (Cruise and Bare Essential policies cover up to 79 years of age)
  • Unlimited overseas medical expenses cover
  • Unlimited cancellation in our Gold policies