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InsureandGo receives top marks from CANSTAR

Sydney, 16 October 2013 – Online travel insurance provider, InsureandGo has received the highest possible ranking of 5 stars in the ‘Outstanding Value in the Domestic Travel Insurance’ category by independent reviewer, CANSTAR.

InsureandGo was announced as a national winner in CANSTAR’s comparison of 49 travel insurance brands in Australia.

InsureandGo also received top ratings within the ‘International Travel Insurance’ category for singles, couples and families – achieving 5 stars for all comprehensive policies to:

  • New Zealand
  • Fiji
  • China
  • Bali
  • Thailand
  • South Africa.

The CANSTAR Travel Insurance Star Ratings report provides an impartial and transparent analysis of insurance products where CANSTAR’s expert team collect, analyse a nd research hundreds of policies to determine the best products in each category.

Policies are judged against three common traveller profiles: a single person, a couple (based on two adults who travel together); and a family consisting of two adults and their two children.
InsureandGo General Manager Sebastian Kaisin said that InsureandGo Australia was delighted to have received the top accolade within the ‘Domestic Travel Insurance’ category as well as receiving the highest ratings for policies to New Zealand, Fiji, China, Bali,Thailand and South Africa within the ‘International Travel Insurance’ category.

“As a relative newcomer to the Australian travel insurance market; we are delighted to have been recognised by independent ratings experts, CANSTAR, for the outstanding value and comprehensive cover offered by so many of our travel insurance products,” Mr Kaisin said.

“Being a solely online travel insurance provider most certainly gives us a cost advantage; allowing us to pass significant savings on to our customers, without reducing the high level of coverage and assistance that we provide, in areas that really matter to travelers.”

CANSTAR reported that:

InsureandGo is a new entrant into the Australian domestic travel insurance market. CANSTAR’sresearch has found that InsureandGo offer the lowest premiums for couples and families among all providers rated in the Domestic Travel Insurance category, as well as offering good features.

Some features in particular to highlight include:

  • Ability to claim online/over the phone
  • Up to $5000 for luggage and personal effects
  • Up to $10,000 for cancellation and loss of deposits
  • Up to $5000 for unexpected travel expense/trip disruption

CANSTAR CEO, Andrew Spicer said his company’s star ratings system is designed to help consumers increase their chances of finding the right product.

“We would encourage you to add five star products to your shopping list,” Mr Spicer said.

The 2013 report compared 103 comprehensive travel insurance policies and 63 domestic travel insurance policies across 49 travel insurance brands. (Source:

Five Star Outstanding Value for International Travel Insurance to Australia’s most popular travel destinations: New Zealand, Bali, Thailand, and Fiji

Significantly, InsureandGo has received CANSTAR’s five star outstanding value rating for policies to travel to some of the most popular destinations for Australians, including New Zealand, Bali, Thailand and Fiji.

In April 2013, the Australian Bureau of Statistics reported the top five favourite destinations for Australians were New Zealand (1.1 million visitors), Indonesia (910,000 visitors), the US (819,000 visitors), Thailand (600,000 visitors), and Britain (487,000 visitors). (Source:

“Australians travelling to New Zealand, Bali, Thailand, Fiji or indeed South Africa or China on holidays can be assured that they are getting outstanding value in booking their travel insurance through InsureandGo with our latest CANSTAR 5 star rating,” Mr Kaisin said.

Each travel insurance product reviewed for the CANSTAR Travel Insurance Star Ratings Report is awarded points for its comparative pricing and for the array of positive features attached to the product These points make up an overall value, which is then converted into a number of stars.

InsureandGo is one of world’s largest online travel insurance companies and recently launched in Australia in 2010. Globally, the company covers over 1.6 million travellers every year.

The InsureandGo brand was established in the UK in 2000 and launched in the Australian marketplace in 2010.