Europ Assistance acquires MAPFRE Asistencia’s InsureandGo Australia

We are excited to announce that InsureandGo Australia has been acquired by Europ Assistance

Europ Assistance has a global presence in more than 200 countries, with a network of more than 750,000 assistance providers averaging 10 million assistance interventions every year. In 2019 alone, Europ Assistance helped 1.2 million travellers worldwide. The customer is the absolute focus for Europ Assistance and this is summed up in its motto: “You live, we care”. In serious emergency situations, customers know they can find comfort and empathy in Europ Assistance, an immediate global response, with reliability and efficiency.

Europ Assistance is a subsidiary of the Generali Group. Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world, with more than 72 thousand employees serving 65.9 million customers*

With this in mind, our existing and new customers can be rest assured that you are in the safest hands when travelling domestically or abroad.

If you have any questions about this exciting news, please contact us on 1300 401 177

We look forward to continuing to serve our customers to the highest standards into the future and wish you all a safe and enjoyable trip.

The InsureandGo team


*Figures as at December 31, 2020

Useful Numbers

Emergency assistance:

+612 9333 3999

Non emergency claims:

1300 401 177

InsureandGo? Here's why...

  • Award winning travel insurance company
  • 24 hours emergency assistance
  • All medical conditions considered
  • Cover up to 100 years old
  • Unlimited overseas medical expenses cover
  • Unlimited cancellation in our Gold policies