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13% Off Travel Insurance. Exclusive for You!

Use promo code HOLIDAYS13

Planning a trip soon or later this year? Don’t miss your chance to save! Insure&Go Australia is offering 13% off all travel insurance policies.

✅ 2 Million+ Travellers Covered
✅ Rated by 8,500+ Travellers
✅ Trusted for Over 10 Years
✅ 2024 Canstar Award Winner
✅ Rated 4.6/5 on Trustpilot
✅ Additional 10% Discount for Couples & Families
✅ Unlimited Coverage on Overseas Medical Expenses

Whether it's a last-minute getaway or your dream holiday months in the making, you can customise your cover to suit your travel needs and unlock savings.

Trusted by Australians, Recognised by Experts


Insure&Go Travel Insurance has been consistently recognised for delivering outstanding value and service over a decade, and continues to be recognised for outstanding value and service:

Canstar Awards (2024):

  • Outstanding Value – International Travel Insurance (2nd year running)
  • Outstanding Value – Seniors Travel Insurance (3rd year running)

Mozo Experts Choice Award (2025):

  • Exceptional Value - Comprehensive Travel Insurance

ProductReview.com.au Award (2025):

  • Travel Insurance Winner - based on real customer feedback

Use promo code HOLIDAYS13 at checkout to claim your 13% discount!

Why Travel With Us?

Unlimited cover
Unlimited overseas medical expenses
Unlimited cover
Unlimited cancellation cover in our Gold Policy
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Baggage cover up to $8,000 with Gold policies
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24 hour emergency assistance
All pre-existing conditions considered
All medical conditions considered online or over the phone
Pregnancy cover for up to 30 weeks
Pregnancy cover for up to 30 weeks

Frequently Asked Questions

How do I make a claim?

You can either lodge a claim online or download a claims form from the website and post it to us with all your supporting documents (e.g. receipts, police reports). We aim to give you a response within 10 business days of us receiving your documentation.

Please contact us if you have any questions regarding the claims process.

Claims should be registered within 30 days of completing your travel, or as soon as reasonably practicable.

Does travel insurance cover pregnancy?

The policy can provide cover for unlimited medical, hospital and surgical coverage for an insured person as a result of complications of pregnancy prior to the 31st week of pregnancy.

If you become pregnant after you purchase the policy, it can also provide cover for cancelling your trip prior to departure if you will me more than 30 weeks pregnant (if you are expecting one baby), or 20 weeks pregnant if you are expecting more than one baby.

Please keep in mind that no cover is available for children who are born overseas during your trip.

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Financial Service Guide and Product Disclosure Statement (PDS).

Can I get cover for pre-existing medical conditions?

Pre-existing medical conditions aren’t automatically covered, but they can be considered via the medical assessment. You can complete this assessment online during the quotation process or speak with our team over the phone.

A pre-existing medical condition refers to any diagnosed medical condition for which you or any insured person has suffered from or has received any form of medical advice, treatment or medication in the past 5 years.

To determine if your condition can be covered, simply complete the Medical Assessment. If you prefer to do this over the phone, our team is happy to assist.

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Financial Service Guide and Product Disclosure Statement (PDS).

How does your travel insurance cover children?

Parents or grandparents can buy insurance on behalf of their dependent children or grandchildren, including fostered or adopted dependents. To be eligible, children must be under 18 years of age, financially dependent, and listed on the policy schedule.

Children aged 17 or under can be included at no extra cost** when travelling with a parent or grandparent on eligible policies. Those aged 18 and over are considered adults for policy purposes, regardless of whether they’re part of a couple or family policy^.

It is a condition of our policies that dependents under 16 years of age must be under full adult supervision throughout the trip.

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Financial Service Guide and Product Disclosure Statement (PDS).

What is the Excess on My Travel Insurance Policy?

Excess is the amount of money you agree to pay should the unfortunate happen, and you need to make a claim to your insurer. It applies per person, per event and per applicable section of your policy. 

For example, if your excess is $100 and you make a successful claim for a doctor’s bill, $100 will be deducted from the total amount paid.

Our standard excess amount is $100, but you can choose to remove or double this amount through the quotation process, depending on your preferences.

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Financial Service Guide and Product Disclosure Statement (PDS).

Why is travel insurance important for my trip?

Travel insurance can help manage unexpected costs that may arise during your journey, particularly overseas medical expenses, which can be significant in some countries. It can also assist with other unforeseen events such as trip cancellations, lost or delayed baggage, and travel disruptions due to natural disasters or emergencies, and can offer a layer of financial support when plans change unexpectedly.

The Australian Government or Medicare won’t be able to help you with overseas medical expenses. While Australia has several reciprocal healthcare agreements with other nations, these do not provide financial assistance for medical repatriation back to Australia to receive treatment.

Some countries might ask you for a copy of your insurance before granting travel visa applications. Visit Smart Traveller for country-specific requirements before applying for a visa.

Despite not providing medical coverage within Australia, domestic travel insurance is important for providing you with coverage for situations such as trip cancellation, lost or stolen luggage and personal belongings, trips disrupted by natural disasters, and more.

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Financial Service Guide and Product Disclosure Statement (PDS).

What does Cancellation Cover Mean?

Cancellation cover, in terms of travel insurance, means that if something goes wrong and it is necessary and unavoidable to cancel your trip before you head off, you may be able to claim back money you otherwise have lost (up to the amount stated in your insurance policy).
Cancellation can provide cover for the cost of cancelled flights, hotels, visas, tours/excursions, paid-for activities or sports, prepaid meals that are non-refundable, up to the amounts specified in your policy, and less any applicable excess. 

If you booked your trip through a travel agency and they charged you fees, you might be able to claim back some of these costs too, depending on your policy. 

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Financial Service Guide and Product Disclosure Statement (PDS).

What is covered by travel insurance?

When purchasing with Insure&Go, you may have the option to choose between three different levels of cover: Bare Essentials, Silver, and Gold.

  • Bare Essentials: Basic level of cover, including essential coverage such as medical expenses, personal liability, emergency expenses, and baggage cover. 
  • Silver: Includes the benefits of Bare Essentials plus trip cancellation, travel delay expenses, and more. 
  • Gold: Includes all Silver benefits and can include higher benefit limits, and additional benefits such as special events, hijacking, pet care and resumption of journey. 

All pre-existing medical conditions can be considered for all three levels of cover.
If you opt for an Annual Multi-Trip policy^ instead of a single trip policy^, you will be covered for multiple international trips over a 12-month period. Annual Multi-Trip policies include unlimited overseas medical expenses, unlimited cancellation cover on Gold policies, and baggage covered up to $8,000 on Gold policies.

To customise your policy, there are a number of additional upgrades available that offer coverage for winter sports, business equipment, and natural disasters.

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Financial Service Guide and Product Disclosure Statement (PDS).

When should I buy travel insurance?

Coverage for cancelling your trip prior to departure starts once you purchase the policy. 

Cancellation cover (if included as part of your cover) can help you recover your non-refundable prepaid travel costs if you need to cancel for a coverable reason before your journey begins. 

If you need to cancel your trip for a covered reason, your prepaid travel costs, such as flights, accommodation, and tours, may be reimbursed. Covered reasons can include things like redundancy, natural disaster (If you have purchased he applicable add-on), pregnancy-related complications, serious illness or injury, significant damage to your home in Australia, or the death of a travelling companion or a relative living in Australia.

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Financial Service Guide and Product Disclosure Statement (PDS).

What is PDS, and why is it important to read it?

A Product Disclosure Statement (PDS) is a legal document that outlines the key features, benefits, limitations, sub-limits, and conditions of your travel insurance policy. It also explains your rights and responsibilities as a policyholder.

Reading the PDS can help you understand what is and isn’t covered and help you choose the policy that is right for you. Within the PDS, you will find details on excesses, premiums, coverage limits, exclusions, and optional upgrades.

For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Financial Service Guide and Product Disclosure Statement (PDS).

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