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What do I do if I am not happy with my policy?

If this cover is not suitable for you and you want to cancel your policy, you may return this insurance to us within 21-days of purchasing it, provided that you have not made a claim or exercised any other rights under the policy and your trip has not commenced. We will cancel the policy and give you a full refund of the premium.

Contact us by mail at info@insureandgo.com.au or call 02 9333 3902 to cancel your policy.

If you cancel after this 21-day period, provided that you have not made a claim or exercised any other rights under the policy, we will refund you a proportion of the premium for the outstanding period of cover, less any government charges and taxes that we cannot recover.