Israel and the Occupied Palestinian Territories – Do Not Travel

Date published: 18/06/2025

Following military strikes in Iran, Smartraveller have raised their level of advice and now advise, do not travel to Israel and the Occupied Palestinian Territories due to the volatile security situation, armed conflict, civil unrest and terrorism. 

If you’re travelling, or are about to travel

If you have been directly impacted by this event, we strongly advise you to please call our 24-hour emergency assistance team immediately on  +61 2 9333 3999. We further urge you to follow the guidance and instructions provided by local authorities and emergency services, the DFAT Smartraveller website.

Our policies do not cover claims arising from travelling in, to, from, or through a country or area subject to a Do Not Travel warning by the Australian Government through Smartraveller.

Our policies contain exclusions for use of military force that may exclude cover for this event. 

Please read carefully the full terms and conditions of any travel insurance policy before purchasing.

If your travel plans are affected

If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance. Please retain all supporting documentation evidencing expenses incurred. Please remember, under the terms of your policy, you are required to take reasonable steps to avoid or minimise any loss.  

If you have purchased a policy with us, you can make a claim at any time. If you need to submit a claim, please complete a claim on our claims portal and if you need help doing this, please contact us. All claims are assessed on a case-by-case basis under the terms and conditions of the Product Disclosure Statement.