Eruption on White Island

If you’re currently affected by the volcanic eruption on White Island, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

The eruption on White Island is considered and known event as of 1:00pm (AEDT) on 9th December 2019.

Am I covered for the eruption on White Island?

• If you purchased your policy after 1:00pm (AEDT) on 9th December 2019 you are not covered for claims arising from this event, even if you purchased natural disaster cover as an add on to your policy.

• If you purchased your policy before 1:00pm (AEDT) on 9th December 2019 you are covered for claims arising from this event, provided that you purchased natural disaster cover as an add on to your policy.

Please note: medical expenses incurred due to natural disasters are automatically covered in all international policies, without having to purchase the natural disaster cover option.