Eruption of Taal Volcano in the Philippines: Where To Now?

The eruption of Taal Volcano, near Manila in The Philippines has caused flights to be cancelled. Further, the Philippine Institute of Volcanology has issued a warning that more hazardous events may follow, which include a volcanic tsunami, nearby areas being threatened with volcanic matter, and hot gas currents.

As of 12:00am (AEDT) on 13th January 2020, this is considered to be a known event.

Am I Still Covered For Claims Related To This Event?

Important note: all medical claims related to natural disasters are covered automatically on all of our international policies, regardless of whether you purchased the natural disaster cover add-on. 

  • If you bought your policy before 12:00am (AEDT) on 13th January 2020, you will be covered for any claims that are related to this event, as long as you bought the natural disaster cover add-on.
  • If you bought your policy after 12:00am (AEDT) on 13th January 2020, you will not be covered for any claims that are related to this event, even if you bought the natural disaster cover add-on.
  • With the exception of medical costs, you will not be covered for any claims related to this event if you did not buy the natural disaster cover add-on, regardless of when you bought your policy.

Useful Numbers

Emergency assistance:

+612 9333 3999

Non emergency claims:

1300 401 177

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