Earthquake and Tsunami in Sulawesi: where to now?

If you’re currently affected by the Earthquake and Tsunami in Sulawesi, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

There is an Earthquake and Tsunami in Sulawesi. This event is considered a known event from 1st of October, 6.30pm (AEST) and therefore, any claims arising from this event are not covered.

Am I covered for the Earthquake and Tsunami in Sulawesi?

• If you purchased your policy after 6:30pm (AEST) on 1st October 2018 you are not covered for claims arising from the Earthquake and Tsunami in Sulawesi, even if you purchased natural disaster cover as an add on to your policy.

• If you purchased your policy before 6:30pm (AEST) on 1st October 2018 you are covered for claims arising from the Earthquake and Tsunami in Sulawesi, provided that you purchased natural disaster cover as an add on to your policy.

Please note: medical expenses incurred due to natural disasters are automatically covered in all international policies, without having to purchase the natural disaster cover option.