Destination Information

Excluded destinations:

InsureandGo will NOT cover any loss, injury, damage or legal liability arising directly or indirectly from travel in, to or through Afghanistan, Belarus, Crimea, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan, Syria, Chad, East Timor, Haiti, Lebanon, Liberia, North Korea, Pakistan, Russia, Somalia, Uganda, Ukraine, Venezuela, Yemen and Zimbabwe.

Included destinations:

Pacific:

The South Pacific: Papua New Guinea, American Samoa, Cook Islands, Fiji Islands, French Polynesia (including Tahiti), Kiribati, New Caledonia, Niue, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, New Zealand)

Worldwide exc USA:

If your destination is "Worldwide exc USA" you are covered Worldwide excluding USA, Canada, Mexico, Central & South America and Antarctica.

Worldwide inc USA:

If your destination is "Worldwide inc USA" you are covered Worldwide including USA, Canada, Mexico, Central & South America and Antarctica.

Asia:

South Asia: Sri Lanka, Bangladesh, India, Nepal, Maldivas

South East Asia: Birmania, Brunei, Cambodia, Philippines, Indonesia (Including Bali and Lombok), Laos, Malaysia, Singapore, Thailand, Vietnam

East Asia: China, South Korea, Hong Kong, Japan, Taiwan

Domestic: Australia, Norfolk Island

Cruise Specific Destinations

Domestic Cruise:

Domestic cruises within Australian Territorial waters, or international waters, providing you do not stop at any international port. If you want to travel around Australia before your cruise departs, you will need to buy two separate policies, a Domestic single trip policy for the duration of your trip before boarding and a cruise trip policy for your cruise. (If you select the Domestic cruise policy your baggage will only by covered for a maximum of 72 hours before boarding)

(The Domestic cruise policy also provides cover for stopovers in Australian ports up to 48 hours)

Domestic, NZ and Pacific Cruise:

Cruises that include any Pacific destination and docks at any Australian port after departure (Including final port).

Asia and Domestic

Cruises that include any Asia destination and docks at any Australian port after departure (Including final port).

Please note:

If you have a multiple destination itinerary, you should select the travel plan for the destination where you will spend the majority of your trip overseas except where you will spend more than 48 hours of your trip in the continents of North America, South America or Antarctica.
If you will spend more than 48 hours of your trip in the continents of North America, South America or Antarctica, then you should select the Worldwide Including Travel Plan.
If you select the Domestic Cruise, Pacific and Domestic or the Asia and Domestic travel destination we will cover Medical and Evacuation expenses. With Medical expenses we mean expenses incurred on board relating to medical illness or injury assistance. We will also cover the repatriation or evacuation expenses if the medical practitioner has stated in writing that you are unfit to continue your trip due to medical illness or injury. This benefit does not apply to any medical treatment provided on Australian inland or whilst the ship is tied up in an Australian port. All other benefits included in your policy provide cover whilst your ship is docked in an Australian port for a maximum of 48 hours.
If you select a cruise option, there is no cover for Section L (Rental Vehicle Excess Waiver) whilst your ship is in an Australian port.

Travel Insurance for Skiing in Japan

Japan offers amazing opportunities for winter sports enthusiasts, and we cover fourteen winter activities, including skiing and snowboarding.

Winter sports are not automatically covered by our policies. If you want to be covered for ski equipment, pre-booked ski passes, and other winter sports related things, you’ll need to add winter sports coverage. Limits and exclusions do apply, so please check the product disclosure statement and search for key words (ctrl+F) to double check you’re covered for what you need to be.

Something to consider, if you’re travelling to Japan, is the possibility of an earthquake or natural disaster. We offer an add-on that you can take up in the summary page of the quote process if you feel the area you’re going to is prone to such problems.

We provide competitive travel insurance for those travelling to Europe, and you can choose from a One-Trip, Multi-Trip, Backpackers or Cruise policy; we cover all sorts of travellers up to the age of 100, with all medical conditions considered.

Why Travel With Us?

Medical evacuation from ski slopes

14 Winter Sports activities covered

1.6 Million travelleres covered per year

Up to $600 cover for pre-booked lift passes and ski packs

Unlimited overseas medical expenses

Multi award winning travel insurance company

Up to $1,250 cover for damage to your winter sports equipment

24 hour emergency assistance

No upfront medical certificates/assessments

Most Common Questions

1. Do you cover us if the slopes don’t open?

If all the lift systems are closed at your pre-booked resort for more than 12 hours while you are there, as a result of snow or high winds, then yes, you are covered.

3. Do you cover snow boarding?

With winter sports cover, you are covered for medical expenses related to snowboarding, but we don’t cover permanent disablement or personal liability for this activity.

5. Do you cover my equipment if gets damaged?

With winter sports cover, items such as ski, poles, ski boots and bindings, ski helmets, snowboards and bindings are covered up to up to $600 per item/set, up to $1250 in total. We don’t cover equipment that’s damaged while in use.

7. Does having the winter sports cover, cover me for anything that can go wrong on my trip related to winter sports?

Our premiums would be astronomical if we could do that! There are limits and exclusions to all travel insurance policies, so we strongly advise you to read our product disclosure statement (or search [ctrl+F] for key words to check limits and exclusions) to see if our product is right for you.

2. If I don’t pay the additional premium am I covered for medical expenses?

You will need to add the winter sports cover option to be covered for medical expenses you may incur as a result of participating in winter sports activities.

4. Do you cover off-piste skiing?

Yes, off-piste skiing is covered provided you are with a professional snow sports instructor who has a backcountry and mountain safety qualification (mandatory for level 4 instructors).

6. Does your insurance cover damage to a rental car?

Our Silver and Gold policies cover your rental car excess up to $4000. However, you need to make sure that the rental car is insured (confirmed by the rental company), as we do not pay for full damages to a rental car, only your excess. Please note, motorbikes are excluded.