We understand the true value of our customers and their passion for all things travel, and that’s why we offer regular discounts and promotional codes to help you save on your travel insurance purchases.
To redeem any active discount simply enter the code into the promo code box when buying online, or mention the code over the phone when booking with our customer service team.
If you don't have a code, follow us on Facebook, we often have discounts on insurance, and you'll stay updated with travel tips and trends.
We are offering you 10% off your travel insurance. Enter the code “Offer10” and save on your next policy.
Why Travel With Us?
90 Sports and leisure activities automatically covered
24 hour emergency assistance
Unlimited overseas medical expenses
Unlimited cancellation cover in our Gold Policy
Unlimited dependent children up to the age of 17 insured for free
Pregnancy cover for up to 30 weeks
1.6 Million travelleres covered per year
Multi award winning travel insurance company
No upfront medical certificates/assessments
Most Common Questions
1. What does 'excess' mean?
Excess is the amount you pay us in the event of a claim being approved. Our excess applies per person, per event, per claim.
You can choose the excess you want ($100, $200, $0), but be aware this will change the price of your initial premium.
3. Do you cover flight delays after departure?
Under the InsureandGo Silver and Gold levels of cover, we will reimburse the cost of your necessary additional meals and accommodation expenses, if during a trip, any individual leg of your trip, is delayed for more than 12 hours.
The amount you can claim varies depending on the level of cover that you have purchased with us. Please refer to the policy wording documents for more information.
5. Does your insurance cover damage to a rental car?
Our Gold policies cover your rental car excess up to $8,000 for International policies and up to $7,500 on Domestic policies. However, you need to make sure that the rental car is insured (confirmed by the rental company), as we do not pay for full damages to a rental car, only your excess. Please note, motorbikes are excluded.
2. I am overseas right now – can I buy, change or upgrade a policy?
You need to be in Australia at the time of purchasing your insurance. If you are overseas, we are unable to offer you new or different insurance. You may be eligible to extend the dates of your existing cover, so shoot us an email and find out.
4. Do you cover pre-existing medical conditions?
A pre-existing medical condition is any condition for which you have received medical advice, treatment or medication in the last five years. Our policies cover many pre-existing conditions; to see if we cover yours, please complete our medical assessment online or over the phone. Please note, failing to declare a pre-existing condition can void your policy.
6. I'm taking out the top cover, am I covered for anything that can go wrong on my trip?
Our premiums would be astronomical if we could do that! There are limits and exclusions to all travel insurance policies, so we strongly advise you to read our product disclosure statement (or search [ctrl+F] for key words to check limits and exclusions) to see if our product is right for you.
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InsureandGo is rated 4.5 out of 5 stars by 10038 customers.