Non-permanent resident

If you are in Australia on a working holiday visa, a sponsorship visa, or even a student visa, we may be able to help with your travel insurance. All we require is for you to have valid Medicare, or private health insurance, whilst you are here.

Why Travel With Us?

  • Unlimited overseas medical expenses
  • Unlimited cancellation cover in our Gold Policy
  • Baggage covered up to $8,000
  • 24 hour emergency assistance
  • All medical conditions considered online or over the phone
  • No upfront medical certificates / assessments
  • Policies from just $27*
  • Largest Online Travel Insurance Company in the World
  • 1.6M travellers covered per year

Most Common Questions

1. Do you cover pre-existing medical conditions?

A pre-existing medical condition is any condition for which you have received medical advice, treatment or medication in the last five years. Our policies cover many pre-existing conditions; to see if we cover yours, please complete our medical assessment online or over the phone. Please note, failing to declare a pre-existing condition can void your policy.

3. My relatives are coming to Australia, can they get insurance with you?

Unfortunately, we do not offer any insurance for any inbound travellers coming to Australia.

5. Do you cover travel delays and connecting flights?

Our policies only cover your flight departing and arriving to Australia directly. If your flight is delayed, and you book an alternative flight, we do not cover the cost of your new flight. We do, however, offer some compensation if your fight has been delayed for more than 12 hours in some circumstances. Unfortunately, we do not cover connecting flights.

2. Do you cover non-permanent residents?

Our policy can cover non-permanent residents who have a valid Medicare, private health insurance or overseas student travel insurance in Australia which must be valid for the entire duration of your holiday. The Australian Government has certain agreements with countries around the world, called the Reciprocal Health Care Agreements (RHCA). If your country of residence is a part of this agreement then you can receive Medicare benefits.

4. I am overseas right now – can I buy, change or upgrade a policy?

You need to be in Australia at the time of purchasing your insurance. If you are overseas, we are unable to offer you new or different insurance. You may be eligible to extend the dates of your existing cover, so shoot us an email and find out.

6. How do I cancel my policy?

With our policies you will be entitled to a full refund of the premium paid if you cancel this within 14 days of purchasing your policy. Please note that we do not offer any refunds on policies outside the cooling off period.

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* Price derived from a single trip of 5 days, Individual, age 30, to New Zealand, Pacific& Bali region. Cover for pre-existing medical may require an extra premium.