With 90 activities automatically covered, our aim is to cover as many activities as possible, so you can be free to enjoy your travels. From trekking the Himalayas, to exploring the depths of the ocean whilst scuba diving, we've got your back. If you're concerned that you may not be covered for what you're planning on, search the PDS (ctrl+F to find specific words) to double check. For instance, we do cover bungee jumping under our One Trip policy but unfortunately we only cover sky diving under our Backpacker policy, that's why it's always best to check.
Why Travel With Us?
90 Sports and leisure activities automatically covered
24 hour emergency assistance
Unlimited overseas medical expenses
Student loan coverage up to $15,000 in our Backapckers policies
Unlimited cancellation cover in our Gold Policy
14 day cooling off period
1.6 Million travelleres covered per year
Largest Online Travel Insurance Company in the World
No upfront medical certificates/assessments
Most Common Questions
1. What are the excluded sports and activities?
For a comprehensive list on what is and isn't covered, please see our product disclosure statement.
3. I am overseas right now – can I buy, change or upgrade a policy?
You need to be in Australia at the time of purchasing your insurance. If you are overseas, we are unable to offer you new or different insurance. You may be eligible to extend the dates of your existing cover, so shoot us an email and find out.
5. Does your insurance cover damage to a rental car?
Our Silver and Gold policies cover your rental car excess up to $4000 for International policies & up to $5,000 in Domestic policies. However, you need to make sure that the rental car is insured (confirmed by the rental company), as we do not pay for full damages to a rental car, only your excess. Please note, motorbikes are excluded.
2. What does 'excess' mean?
Excess is the amount you pay us in the event of a claim being approved. Our excess applies per person, per event, per claim.</>
You can choose the excess you want ($100, $200, $0), but be aware this will change the price of your initial premium.
4. Do you cover pre-existing medical conditions?
A pre-existing medical condition is any condition for which you have received medical advice, treatment or medication in the last five years. Our policies cover many pre-existing conditions; to see if we cover yours, please complete our medical assessment online or over the phone. Please note, failing to declare a pre-existing condition can void your policy.
6. I'm taking out the top cover, am I covered for anything that can go wrong on my trip?
Our premiums would be astronomical if we could do that! There are limits and exclusions to all travel insurance policies, so we strongly advise you to read our product disclosure statement (or search [ctrl+F] for key words to check limits and exclusions) to see if our product is right for you.
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* Price derived from a single trip of 5 days, individual, age 30, to New Zealand, Pacific & Bali region. Cover for pre-existing medical may require an extra premium.
*Price derived from a single trip of 5 days, Individual, age 30, to New Zealand, Pacific& Bali region. Cover for pre-existing medical may require an extra premium.