If you're currently affected by Typhoon Mangkhut, then please read these FAQs - if after reading you're still unsure about your situation, please get in touch.
There is a Typhoon affecting the Hong Kong region - Typhoon Mangkhut. This event is considered a known event from 17th of September, 6.30pm (AEST) and therefore, any claims arising from this event are not covered.
Am I covered for Typhoon Mangkhut?
If you purchased your policy after 6:30pm (AEST) on 17th September 2018 you are not covered for claims arising from Typhoon Mangkhut, even if you purchased natural disaster cover as an add on to your policy.
If you purchased your policy before 6:30pm (AEST) on 17th September 2018 you are covered for claims arising from Typhoon Mangkhut, provided that you purchased natural disaster cover as an add on to your policy.
Please note:medical expenses incurred due to natural disasters are automatically covered in all international policies, without having to purchase the natural disaster cover option.