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If you're currently affected by the closure of Thomas Cook, then please read these FAQs - if after reading you're still unsure about your situation, please get in touch.
Thomas Cook, including Thomas Cook airlines, have ceased trading, which will affect all flights and holidays provided by Thomas Cook.
This is considered a known event from 23rd of September, 2019 at 1:00pm (AEST) and therefore, any claims arising from these events are not covered.