Find below all travel alerts currently impacting customers.

Travel Alerts

Typhoon Lingling: Where to now?

If you’re currently affected by Typhoon Lingling, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch

Hong Kong Protests: Where to now?

If you’re currently affected by the ongoing protests in Hong Kong, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch

Mount Tangkuban Volcano (Indonesia): Where to now?

If you’re currently affected by the volcanic eruption of Mount Tangkuban in Indonesia, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch

India-Pakistan Conflict Affecting Flights: where to now?

Airlines globally are rerouting and cancelling flights after fighter-jet combat between India and Pakistan prompted airspace closures and airport shutdowns – if after reading you’re still unsure about your situation, please get in touch.

Tropical Storm Pabuk in Thailand: where to now?

If you’re currently affected by tropical storm Pabuk in Thailand, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Volcanic Eruption and Tsunami in Indonesia: where to now?

If you’re currently affected by the Eruption and Tsunami in Indonesia, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Bushfires in California: where to now?

If you’re currently affected by the bushfires in California, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Volcanic Eruption on North Sulawesi: where to now?

If you’re currently affected by the Volcanic Eruption on North Sulawesi, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Earthquake and Tsunami in Sulawesi: where to now?

If you’re currently affected by the Earthquake and Tsunami in Sulawesi, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Typhoon Trami: where to now?

If you’re currently affected by Typhoon Trami in Japan, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Mount Agung: where to now?

If you’re currently affected by Mount Agung, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Lombok earthquake aftershock: where to now?

If you’re currently affected by the earthquake aftershock in Lombok, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Typhoon Jebi, Japan: where to now?

If you’re currently affected by Typhoon Jebi in Japan, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Typhoon Mangkhut: where to now?

If you’re currently affected by Typhoon Mangkhut, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Hurricane Lane, Hawaii: where to now?

If you’re currently affected by the hurricane in Hawaii, then please read these FAQs – if after reading you’re still unsure about your situation, please get in touch.

Cyclone Gita

If you have been affected by Cyclone Gita or want to know if you are covered for this event, check this information.

Useful Numbers

Emergency assistance:

+612 9333 3999

Non emergency claims:

1300 401 177

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