Cover is excluded for COVID-19. See the latest developments here on COVID-19 Travel Alerts and the global do not travel issued by DFAT on the 18th of March.
Mount Tangkuban Volcano (Indonesia) Where to now?
If you're currently affected by the volcanic eruption of Mount Tangkuban in Indonesia please contact our assistance team on +61293333999 or email firstname.lastname@example.org.
Am I covered for the Mount Tangkuban volcanic eruption?
If you purchased your policy after 8:45am (AEST) on 27th of July 2019 you are not covered for claims arising from this Natural Disaster, even if you purchased natural disaster cover as an add on to your policy.
If you purchased your policy before 8:45am (AEST) on 27th of July 2019 you are covered for claims arising from this natural disaster, provided that you purchased natural disaster cover as an add on to your policy.
Please note: medical expenses incurred due to natural disasters are automatically covered in all international policies, without having to purchase the natural disaster cover option.