InsureandGo reviews

Feedback for InsureandGo has been compiled from our customer reviews

Date Product Score Customer Comment

Single Trip

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The help given over the web was most helpfull

Single Trip

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Good service and advice on product and price.

Single Trip

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I purchased this insurance on line and the process was simple and appeared good value. I have insured with Insure & Go previously for cruises and found them the best value. I am now insuring my flight trips as well.

Single Trip

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Good

Single Trip

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Service rating : My initial purchase was calculated incorrectly which resulted in me having to cancel this policy and purchase a new one, at considerably higher cost. I did appreciate being given a discount on the new policy.
Product : I think that the additional cost for pre-existing medical was very high. I understand that this is due to the high cost of medical care in the US, but this represents less than 25% of my trip.

Single Trip

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Very helpful, yes I would

Single Trip

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Tried to make a claim as i had delaid laggage and mist a flyte due to car accident could not make contact because could not understand your contact person very bad accsent please ring me to rectify this problem.

Single Trip

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Service rating : Excellent service was very helpful when I needed to contact them
Product : Very competitive with the top ones

Single Trip

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Good to talk to

Single Trip

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Easy to follow web site and fast quotes

Single Trip

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easy to follow website.

Single Trip

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Service rating : when travelling i always have insureandgo insurance as they cover pre existing injuries.
Product : it was easy to do over the internet

Single Trip

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Definitely recommend easy website to use plain English explaining coverage

Single Trip

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Service rating : The service for me, being a 79 year old person, and being able to buy travel insurance from your company, is very good for me.
I would certainly buy future insurance, and always recommend it to my friends.
Product : The insurance price is good for the coverage that I take out.

Single Trip

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THEY ARE ALWAYS FRIENDLY ON THE PHONE AND EXPLAIN IN DETAIL WHAT THEY CAN OFFER ON TRAVEL INSURANCE,AND LEAVE YOU IN IN PEACE AND MIND THE DEAL YOU GET IS VERY GOOD. WHAT EVER YOUR CIRCUMSTANCES ARE THEY ARE THERE ALL THE WAY.

Single Trip

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The online application was quite user friendly, however we needed to call customer service staff for assistance. Over 2 days we spoke to Rahda and Clayton who were both extremely friendly and helpful, with their assistance we obtained the cover we required.

Single Trip

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when my tour was cancelled due to lack of numbers I did not expect a refund, so was very happy to find my unused policy easily transferred a new trip, with a cheaper policy and the difference credited to my account , good service.
yes I would recommend Insure and Go

Single Trip

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Service rating : Easy to purchase, generous cover, value for money.
Product : Best value for money and generous cover.

Annual

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The young lady who spoke to me was helpful, allowed me to change my policy with ease and then treated me with a loyalty discount. We have purchased before. We have recommended insure and Go to many friends and will only use them in the future.

Annual

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Very friendly and prompt