If your trip has been affected by the eruption of Mount Agung, click here for more information or contact our assistance department on +61293333999
Travel Alerts
Travel Alerts
1300 401 177
Opening Hours (AEST times)
Monday - Thursday: 8.30am – 7pm
Friday: 8.30am – 6pm
Saturday: 9am – 5pm
Sunday: Closed
| Date | Product | Score | Customer Comment |
|---|---|---|---|
Single Trip | Service:  Product: | Service rating : purchased my policy through the website, it was easy to read and had everything relevant highlighted so i didn't miss anything. Read through the PDS and wanted to confirm payments in claims, the gentleman i spoke to was brilliant, it was evident he was knowledgeable around the product and his voice(customer service) was great! | |
Single Trip | Service: Product: | Service rating : Charged the wrong amount | |
Single Trip | Service: Product: | Completing the online request for quote introduced an element of confusion about whether the figure quoted was for one or two travellers. | |
Single Trip | Service: Product: | Service rating : Excellent price,easy buy, great service , choice recommended,good reviews, yes I have already recommended insureandGo to people. | |
Single Trip | Service: Product: | Happ with my purchase, will use them again. | |
Single Trip | Service: Product: | Service rating : Easy to us site and excellent medical assessment process for pre existing conditions | |
Single Trip | Service: Product: | Quick service | |
Single Trip | Service: Product: | Service rating : Easy to complete the application. Great value. | |
Single Trip | Service: Product: | Very easy insurance to arrange online , competitive rates and good insurance benefits coverage | |
Single Trip | Service: Product: | Service rating : Price was very good considering I needed medical coverage and online chat person extremely helpful. | |
Single Trip | Service: Product: | Service was very good and straightforward easy to understand thank you | |
Single Trip | Service: Product: | Service rating : Excellent service friendly and helpful staff | |
Single Trip | Service: Product: | Service rating : Offered a very competitively good rate and it was quick and easy even for me, as an older and not so computer savvy person, to follow all the boxes. | |
Single Trip | Service: Product: | I would buy from them again | |
Single Trip | Service: Product: | I was happy with their service and would buy from them again and also recommend them to others | |
Single Trip | Service: Product: | It was easy to use on line. Questions were easy to understand and answer. It covered me for needs. | |
Single Trip | Service: Product: | Service rating : They are very professional, I have used them before & believe they cover my needs for my holidays. | |
Single Trip | Service: Product: | I found the service efficient and the young folk I spoke to were well informed about the product. I had a couple of other quote's but decided on yours after the Over 50's club also recommended InsureandGo. | |
Single Trip | Service: Product: | Service rating : Excellent in questions asked giving honest answers for a straight insurance required especially on age requirement | |
Single Trip | Service: Product: | Service rating : No issues with the policy - didn't need to put in a claim . | |