InsureandGo Travel Insurance Reviews

At InsureandGo, we pride ourselves in putting our customers first. That’s why we love to hear from you. Through the feedback we receive, it allows us to continually improve our already highly dedicated award-winning service.

Since our inception in 2000, we have insured 17 million travellers globally, and our dedication and service to our customers has been acknowledged through numerous awards by various institutions in Australia. These include Canstar’s International Outstanding Value Award, Choice Recommended Cover, Mozo Experts Choice “Travel Insurer of the Year”, and Feefo Gold Trusted Merchant just to name a few.

Our affordable and comprehensive travel insurance policies are specially tailored to fit the individual needs of travellers. We also provide you with the world’s largest 24/7 assistance network with over 31,500 points of assistance across all continents. These services have set us apart from our competition, which is why we are a multiple award winning travel insurance company, covering 1.6 million people annually.

Below you can read honest, unedited reviews from our large InsureandGo family of customers. Find out how InsureandGo’s travel insurance aided them during their travels.

Date Product Score Customer Comment
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Best price and easy to use web site

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Service rating : Very easy to work with. Great website. Have used them before too.
Product : Cost a bit more than I expected.

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Service rating : This is the 3rd time I have bought from InsureandGo. As a Senior age citizen a lot of insurance companies impose unacceptable restrictions on anyone over 65. InsureandGo ask the questions I would expect them to ask about our medical conditions but once I have told them any pre-existing conditions they then proceed with the insurance cover
Product : Any travel need travel insurance behind it - just as any car journey needs motor insurance to protect against "the other guy"

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A good price and an easy to navigate website. I hope that their claim service is just as good if I ever need it!

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Service rating : Bought online - always do.
It's easy and efficient.
Product : Easy to purchase

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Service rating : professional service and friendly. technical ability
Product : professional service, technical ability easy to understand.Easy online to follow.l used them last year.

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all very easy to do online, would purchase again

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Easy and quick

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Service rating : I found the website pretty easy to use although I did have to backtrack a couple of times to ensure that I had done it correctly. In the main it was fine.
Product : Fairly competitive price - got a senior's discount which was great.

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Service rating : Quick and prompt service.
Product : Straightforward

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Service rating : I organised the insurance for my husband Karl as he is 78 years and wants to visit Cuba. I insured you with Mitsui Sumitomo for my trip to Mail last March and was confident that I would receive quality support should I require it during my travels and also whilst there. My husband has travelled to Germany on many occasions and chose another insurer through a travel agent. He again chose the same insurer for his trip to Maui, when comparing my insurance cover to his I believe it did not cater to his needs and also was expensive for the cover offered. For this reason I have placed the cover this year with Mitsui Sumitomo through your agency. I will be placing my cover again with you at a later date.
Product : Offered the insurance required and set out in full covers and exclusions. The premium was reasonable in line with the fact that my husband will be visiting USA & Cuba.

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Service rating : Good cover for a competitive price
Product : Good value

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Service was good quick to fill out and complete the form

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Service rating : Easy access website. Clear option for cover.
Product : The proof will be if a claim is required and how smoothly, or otherwise, that process is.

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Service rating : Ease of application process
Product : Ease of use and cost efficiency

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Service rating : Was so easy to purchase online Great value for money I've used Insure and Go several.times now Highly recommend
Product : Good value easy to buy Higly recommend

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Service rating : Easy to obtain insurance at a fair price
Product : Good service

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Service rating : Not really any service they perform it is all done on their website. Website was fairly easy to understand. except I forgot to add the discount code....
Product : Price was fair

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It was a painless online process, and with the seniors discount made it affordable.

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Service rating : Excellent, speedy response to my enquiry
Product : Very competitive pricing and speedy service