Opening Hours (AEST times)
Monday - Thursday: 8.30am – 7pm
Friday: 8.30am – 6pm
Saturday: 9am – 5pm
Sunday: Closed
| Date | Product | Score | Customer Comment |
|---|---|---|---|
Single Trip | Service:  Product: | Service rating : Straightforward easy to use website. Will use again | |
Single Trip | Service: Product: | Concise, helpful info | |
Single Trip | Service: Product: | very simple site to use and easy to compare quotes | |
Single Trip | Service: Product: | Service rating : Easy to organise. Very competitive price. | |
Single Trip | Service: Product: | Service rating : comprehensive but affordable | |
Single Trip | Service: Product: | Service rating : Very simple to arrange. | |
Single Trip | Service: Product: | Service rating : Very good | |
Single Trip | Service: Product: | Service rating : All done online would have preferred to speak to customer service advisor however when contacted they said online price would be 20% better. I noticed comparison company Iselect uses your company would be interesting how much commission they receive for selling your product. However your online application was easy to follow and understand. Your coverage is good. | |
Single Trip | Service: Product: | easy, quick and very competitive | |
Annual | Service: Product: | Service rating : Clear easy transaction, good value. | |
Single Trip | Service: Product: | I did it online | |
Single Trip | Service: Product: | easy to use website, clearly outlining what the policy covers and prompt email confirmation. | |
Single Trip | Service: Product: | Service rating : Yes ; easy to book and good price. The true crunch comes if we unfortunately have a claim | |
Single Trip | Service: Product: | Quick easy service | |
Single Trip | Service: Product: | Service rating : No hassle medical screening for pre-existing conditions | |
Single Trip | Service: Product: | Purchasing this insurance online was very easy to do. It was well priced compared to others and there were a lot of reviews to read to help me with my purchase | |
Single Trip | Service: Product: | Service rating : Very easy to purchase online. Competitive price for a good coverage | |
Annual | Service: Product: | I had a follow-up call from an agent ( sorry can't recall her name) to ask if I had any questions. That was helpful and assisted in my decision making. The problem is that their website is a bit wonky. As I wasn't sure if I had pre-existing conditions, I had to go thru a series of questions - not a problem, but this part of the process can be smoother & easier. | |
Single Trip | Service: Product: | Service rating : Easy to get a quote. Reasonable premiums. Good cover. | |
Single Trip | Service: Product: | It is a great cover at a good price | |