Travel Alerts (Including latest development on COVID-19 and the global do not travel issued by DFAT on the 18th of March)
| Date | Product | Score | Customer Comment |
|---|---|---|---|
| Service rating : I had tried to ring and emailed a few times with a question re the insurances and once I emailed again i then got a response a few days later. but all in all have still purchased insurance. | |||
| Service rating : I cancelled my trip before I took it, but I am unable to cancel my travel insurance and get my money back | |||
| Service rating : Thank you, I enjoyed my pizza | |||
| Service rating : Pretty simple and straight forward purchase online | |||
| Service rating : They have weasled out of paying a claim blaming covirus for everything. | |||
| Service rating : I wasn’t able to take my trip to NZ because of closed borders. I was told I wasn’t eligible for a refund of my insurance policy with you, very poor. I won’t use you for my next trip. | |||
| Excellent value | |||
| I pressed the wrong button before for 1 star. | |||
| Easy to purchase and reliable. I feel secure when going overseas since I am covered by InsureandGo insurance. | |||
| Service rating : Can not argue with the price. | |||
| Service rating : Well priced policy | |||
| The website was so easy to get around and the followup emails were great | |||
| Service rating : good service | |||
| Service rating : Prompt service , Friendly Staff willing to help and advise | |||
| Service rating : Good site, easy to use and see what is covered, fair prices. | |||
| Service rating : I haven't had to purchase travel insurance for several years so was a little concerned as to how expensive it would be. I was very happily surprised to see how relatively cheap it was to get gold cover, which basically covers me for almost any eventuality. | |||
| It was all online so easy to do | |||
| The online platform was easily understood and simple to purchase on. The prices and discounts made the product good value for money | |||
| Service rating : The purchase procedure was quite easy. As i have not had the need to claim i have no idea how useful this is for me. They do insure people over 69 which is good. | |||
| Easy website and i made use of the 15% discount | |||