InsureandGo Travel Insurance Reviews

At InsureandGo, we pride ourselves in putting our customers first. That’s why we love to hear from you. Through the feedback we receive, it allows us to continually improve our already highly dedicated award-winning service.

Since our inception in 2000, we have insured 17 million travellers globally, and our dedication and service to our customers has been acknowledged through numerous awards by various institutions in Australia. These include Canstar’s International Outstanding Value Award, Choice Recommended Cover, Mozo Experts Choice “Travel Insurer of the Year”, and Feefo Gold Trusted Merchant just to name a few.

Our affordable and comprehensive travel insurance policies are specially tailored to fit the individual needs of travellers. We also provide you with the world’s largest 24/7 assistance network with over 31,500 points of assistance across all continents. These services have set us apart from our competition, and we have become the world’s largest online travel insurer, covering 1.6 million people annually.

Below you can read honest, unedited reviews from our large InsureandGo family of customers. Find out how InsureandGo’s travel insurance aided them during their travels.

Date Product Score Customer Comment

Single Trip

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Nothing else to compare with

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Service rating : Quick easy simple. Very helpful staff who know their job.
Product : Quick Easy Simple with staff who know their job.

Single Trip

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Service rating : Easy to use and understand
Product : Good value (let's see how it all goes if we need to claim)

Single Trip

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gtreat

Single Trip

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Service rating : It was easy to book and the product looks like it is what I wanted.
Product : Easy to book and looks good

Single Trip

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Service rating : Easy to use on-line site. Value for Money.
Product : Haven't used the product yet and hope not to have to so best guess at the moment

Single Trip

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Service rating : We were very pleased to get insurance for a USA/ Canada trip two years ago. This time it’s for NZ and it was easy and hassle free to organise it as well.
Product : It was still expensive just for NZ. But USA/Canada was very expensive but we had to pay it. We didn’t use it. We have never Made a claim from any travel insurance.

Single Trip

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Service rating : Very reasonable price, website easy to navigate, nice to have a company happy to recognize that seniors like to travel and make it easy for them to obtain travel insurance. Thank you.
Product : Very competitive price ...

Single Trip

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Quick and easy very convenient

Single Trip

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Service rating : Simple and clear process - good website with all necessary information to make an informed choice, excellent system to handle pre existing conditions. Have used in past, No experience in needing to make a claim so far - of course this is the real test
Product : Refer to comments in customer experience
Again no real judgement possible, if and until need to make a claim

Single Trip

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Quick, easy and comprehensive cover at a competitive price

Single Trip

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easy and great price to purchase , hope their service if I need it is as good.

Single Trip

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Service rating : I always come back to Insure and Go as they provide an excellent service that I have never had any issues with.
Product : I have purchased the single trip a number of times, the price is really competitive, it covers everything I need, and the support is always there if needed.

Single Trip

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Service rating : People who answer the telephone to give quotation are not experience enough. Need alot of training
Product : Not competitive enough. Should have much more varities

Single Trip

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Service rating : great price
Product : great, worth buying, well done

Single Trip

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Service rating : yes I would recommend insure and go we insure through them on all our cruises, their prices are reasonable if you have prior conditions, I hope next time they might give me a 10% discount for being a loyal customer
Product : I rate you 5 stars in advance of our cruise as I know I am covered while aboard

Single Trip

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Easy to use website. Great competitive pricing. 5th year of using them

Single Trip

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The online sight was easy to follow and the price for the cover was within our budget.

Single Trip

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We have used your service before and found the price and coverage to be very good

Single Trip

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Service rating : Easy to complete and do.
Product : Good value for money for the single trip