The help given over the web was most helpfull
Good service and advice on product and price.
I purchased this insurance on line and the process was simple and appeared good value. I have insured with Insure & Go previously for cruises and found them the best value. I am now insuring my flight trips as well.
Service rating : My initial purchase was calculated incorrectly which resulted in me having to cancel this policy and purchase a new one, at considerably higher cost. I did appreciate being given a discount on the new policy.
Very helpful, yes I would
Tried to make a claim as i had delaid laggage and mist a flyte due to car accident could not make contact because could not understand your contact person very bad accsent please ring me to rectify this problem.
Service rating : Excellent service was very helpful when I needed to contact them
Good to talk to
Easy to follow web site and fast quotes
easy to follow website.
Service rating : when travelling i always have insureandgo insurance as they cover pre existing injuries.
Definitely recommend easy website to use plain English explaining coverage
Service rating : The service for me, being a 79 year old person, and being able to buy travel insurance from your company, is very good for me.
THEY ARE ALWAYS FRIENDLY ON THE PHONE AND EXPLAIN IN DETAIL WHAT THEY CAN OFFER ON TRAVEL INSURANCE,AND LEAVE YOU IN IN PEACE AND MIND THE DEAL YOU GET IS VERY GOOD. WHAT EVER YOUR CIRCUMSTANCES ARE THEY ARE THERE ALL THE WAY.
The online application was quite user friendly, however we needed to call customer service staff for assistance. Over 2 days we spoke to Rahda and Clayton who were both extremely friendly and helpful, with their assistance we obtained the cover we required.
when my tour was cancelled due to lack of numbers I did not expect a refund, so was very happy to find my unused policy easily transferred a new trip, with a cheaper policy and the difference credited to my account , good service.
Service rating : Easy to purchase, generous cover, value for money.
The young lady who spoke to me was helpful, allowed me to change my policy with ease and then treated me with a loyalty discount. We have purchased before. We have recommended insure and Go to many friends and will only use them in the future.
Very friendly and prompt