Cover is excluded for COVID-19. See the latest developments here on COVID-19 Travel Alerts and the global do not travel issued by DFAT on the 18th of March.
| Date | Product | Score | Customer Comment |
|---|---|---|---|
| Service rating : A very good price. | |||
| Service rating : VERY SATISFIED. I HAD TO CANCEL A RECENT TRIP INTERSTATE DUE TO A COVID CANCELLED WEDDING. I CONTACTED INSURE AND GO AND THEY REFUNDED MY PREMIUM QUICKLY AND WITHOUT HESITATION AND AS THE WEDDING WAS RESCHEDULED FOR A COUPLE OF MONTHS TIME I HAVE TAKEN A NEW POLICY WITH INSURE AND GO TO COVER THAT TRIP. | |||
| Service rating : Friendly staff and only too wiklling tio assist. | |||
| Service rating : Operator quickly helped me cancel my policy then create a new one then sent me confirmation email with the new policy. He was so pleasant and easy to deal eith. Outstanding service. | |||
| Service rating : Gave me a refund to transfer to another policy when my trip was cancelled | |||
| Service rating : I found the customer service officer very friendly and extremely helpful. Explaining everything I need to know and answering my questions in a courteous manner. | |||
| Service rating : Quick and easy to apply online | |||
| Service rating : aaaaaaaaaa | |||
| We have used Insure and Go several times with only one claim which was dealt with efficiently. Am happy to use them again for our upcoming trip. | |||
| Service rating : Easy to purchase. Simple procedure. | |||
| Service rating : Easy to apply for. Reasonable price - at least for our ages. | |||
| Always have booked with InsuraneandGo because its been easy to use their website and what telephone conversations I have had have been very satisfactory. | |||
| Service rating : I got a quote online and then bought a policy which suited my needs. This process was very easy and all the information provided | |||
| Service rating : Easy to organise and a good price | |||
| Quick and easy to obtain 👍 I hope if it was needed that everything would have gone smoothly thanks | |||
| Service rating : All good! I did not need it! | |||
| User friendly online service and good value. I have used before and love the product | |||
| They quite happily took my money. I can't really rate them until i have a claims experience which i hope never happens | |||
| Could try honesty and integrity in their policy. Customer Service people pretty good mainly. This was covid related, but in the very early days (Feb 2020). $900 policy refunded with a cost of $220, much better than the alternative cost of $550 they offered. Possibly cost I and G $200 in time and effort on avoiding payment. | |||
| terrible post issue service | |||