InsureandGo Travel Insurance Reviews

At InsureandGo, we pride ourselves in putting our customers first. That’s why we love to hear from you. Through the feedback we receive, it allows us to continually improve our already highly dedicated award-winning service.

Since our inception in 2000, we have insured 17 million travellers globally, and our dedication and service to our customers has been acknowledged through numerous awards by various institutions in Australia. These include Canstar’s International Outstanding Value Award, Choice Recommended Cover, Mozo Experts Choice “Travel Insurer of the Year”, and Feefo Gold Trusted Merchant just to name a few.

Our affordable and comprehensive travel insurance policies are specially tailored to fit the individual needs of travellers. We also provide you with the world’s largest 24/7 assistance network with over 31,500 points of assistance across all continents. These services have set us apart from our competition, which is why we are a multiple award winning travel insurance company, covering 1.6 million people annually.

Below you can read honest, unedited reviews from our large InsureandGo family of customers. Find out how InsureandGo’s travel insurance aided them during their travels.

Date Product Score Customer Comment

Single Trip

Service:++
Product:++

Author:

Service rating : purchased my policy through the website, it was easy to read and had everything relevant highlighted so i didn't miss anything. Read through the PDS and wanted to confirm payments in claims, the gentleman i spoke to was brilliant, it was evident he was knowledgeable around the product and his voice(customer service) was great!
Product : policy was competitive in price and cover!

Single Trip

Service:++
Product:++

Author:

Service rating : Charged the wrong amount
Product : As above as above as above

Single Trip

Service:++
Product:++

Author:

Completing the online request for quote introduced an element of confusion about whether the figure quoted was for one or two travellers.
Speaking with service representative 'Hannah' using the online webchat facility quickly resolved my query

Single Trip

Service:++
Product:++

Author:

Service rating : Excellent price,easy buy, great service , choice recommended,good reviews, yes I have already recommended insureandGo to people.
Product : As above, question already answered

Single Trip

Service:++
Product:++

Author:

Happ with my purchase, will use them again.

Single Trip

Service:++
Product:++

Author:

Service rating : Easy to us site and excellent medical assessment process for pre existing conditions
Product : Reasonable rates and excellent web site experience

Single Trip

Service:++
Product:++

Author:

Quick service

Single Trip

Service:++
Product:++

Author:

Service rating : Easy to complete the application. Great value.
Product : Easy to complete to medical from and great value for money.

Single Trip

Service:++
Product:++

Author:

Very easy insurance to arrange online , competitive rates and good insurance benefits coverage

Single Trip

Service:++
Product:++

Author:

Service rating : Price was very good considering I needed medical coverage and online chat person extremely helpful.
Product : Happy with price for pre existing medical condition

Single Trip

Service:++
Product:++

Author:

Service was very good and straightforward easy to understand thank you

Single Trip

Service:++
Product:++

Author:

Service rating : Excellent service friendly and helpful staff
Product : Great price for what's included

Single Trip

Service:++
Product:++

Author:

Service rating : Offered a very competitively good rate and it was quick and easy even for me, as an older and not so computer savvy person, to follow all the boxes.
Product : Was very pleased with the cover offered.

Single Trip

Service:++
Product:++

Author:

I would buy from them again

Single Trip

Service:++
Product:++

Author:

I was happy with their service and would buy from them again and also recommend them to others

Single Trip

Service:++
Product:++

Author:

It was easy to use on line. Questions were easy to understand and answer. It covered me for needs.

Single Trip

Service:++
Product:++

Author:

Service rating : They are very professional, I have used them before & believe they cover my needs for my holidays.
Product : Easy, quick & received email to advise payment very quickly.

Single Trip

Service:++
Product:++

Author:

I found the service efficient and the young folk I spoke to were well informed about the product. I had a couple of other quote's but decided on yours after the Over 50's club also recommended InsureandGo.

Single Trip

Service:++
Product:++

Author:

Service rating : Excellent in questions asked giving honest answers for a straight insurance required especially on age requirement
Product : Straight forward price for travellers wanting insurance for their trip of a lifetime when required

Single Trip

Service:++
Product:++

Author:

Service rating : No issues with the policy - didn't need to put in a claim .
Product : Good service no issues - no claims