InsureandGo Travel Insurance Reviews

At InsureandGo, we pride ourselves in putting our customers first. That’s why we love to hear from you. Through the feedback we receive, it allows us to continually improve our already highly dedicated award-winning service.

Since our inception in 2000, we have insured 17 million travellers globally, and our dedication and service to our customers has been acknowledged through numerous awards by various institutions in Australia. These include Canstar’s International Outstanding Value Award, Choice Recommended Cover, Mozo Experts Choice “Travel Insurer of the Year”, and Feefo Gold Trusted Merchant just to name a few.

Our affordable and comprehensive travel insurance policies are specially tailored to fit the individual needs of travellers. We also provide you with the world’s largest 24/7 assistance network with over 31,500 points of assistance across all continents. These services have set us apart from our competition, and we have become the world’s largest online travel insurer, covering 1.6 million people annually.

Below you can read honest, unedited reviews from our large InsureandGo family of customers. Find out how InsureandGo’s travel insurance aided them during their travels.

Date Product Score Customer Comment

Single Trip

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Service rating : Straightforward easy to use website. Will use again
Product : Website was user friendly

Single Trip

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Concise, helpful info

Single Trip

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very simple site to use and easy to compare quotes

Single Trip

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Service rating : Easy to organise. Very competitive price.
Product : The policy was great value for this trip.

Single Trip

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Service rating : comprehensive but affordable
Product : Excellent. Thankfully I don't need to use it but I feel confident that should I need this, I am covered. Thanks

Single Trip

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Service rating : Very simple to arrange.
Appreciated the assistance on the phone before I committed myself to the cover.
Good value and great coverage.
Product : Good value for great coverage.

Single Trip

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Service rating : Very good
Product : Very pleased with the service

Single Trip

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Service rating : All done online would have preferred to speak to customer service advisor however when contacted they said online price would be 20% better. I noticed comparison company Iselect uses your company would be interesting how much commission they receive for selling your product. However your online application was easy to follow and understand. Your coverage is good.
Product : Wasn't the cheapest policy but provided reasonable coverage compared to others

Single Trip

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easy, quick and very competitive

Annual

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Service rating : Clear easy transaction, good value.
Product : Good value, fantastic to be able to get cover for a whole year.

Single Trip

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I did it online

Single Trip

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easy to use website, clearly outlining what the policy covers and prompt email confirmation.

Single Trip

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Service rating : Yes ; easy to book and good price. The true crunch comes if we unfortunately have a claim
Product : So far so good. have now travelled yet

Single Trip

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Quick easy service

Single Trip

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Service rating : No hassle medical screening for pre-existing conditions
Product : Competitive pricing ......

Single Trip

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Purchasing this insurance online was very easy to do. It was well priced compared to others and there were a lot of reviews to read to help me with my purchase

Single Trip

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Service rating : Very easy to purchase online. Competitive price for a good coverage
Product : Competitive overseas travel insurance. Covers everything needed.

Annual

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I had a follow-up call from an agent ( sorry can't recall her name) to ask if I had any questions. That was helpful and assisted in my decision making. The problem is that their website is a bit wonky. As I wasn't sure if I had pre-existing conditions, I had to go thru a series of questions - not a problem, but this part of the process can be smoother & easier.

Single Trip

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Service rating : Easy to get a quote. Reasonable premiums. Good cover.
Product : Peace of mind! A good policy.

Single Trip

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It is a great cover at a good price