Monday - Thursday: 8.30am – 7pm
Friday: 8.30am – 6pm
Saturday: 9am – 5pm
Sunday: Closed
Thailand Travel Insurance
With a range of things to see and do, Thailand is an exciting travel destination. Whether you're planning a family holiday, or are a solo traveller, we can help you choose the insurance that is right for you.
But you shouldn’t just take our word for it, our products have been awarded by CANSTAR in 2013, 2014 and 2015 and 97% of over 9,000 Australian customers have provided us with positive feedback.
Join over 17 million travellers who have chosen to travel with us globally, and get peace-of-mind that you're travelling with the largest assistance company worldwide with over 31,500 points of assistance in all 5 continents.
Why Travel With Us to Thailand?
- Unlimited dependent children up to the age of 18 insured for free
- Pregnancy cover for up to 32 weeks
- Cover up to 100 years young
- Unlimited overseas medical expenses
- Baggage covered up to $8,000
- 24 hour emergency assistance
- 1.6 Million travelleres covered per year
- Largest Online Travel Insurance Company in the World
- No upfront medical certificates/assessments
Most Common Questions
1. What does 'excess' mean?
Excess is the amount you pay us in the event of a claim being approved. Our excess applies per person, per event, per claim. You can choose the excess you want ($100, $200, $0), but be aware this will change the price of your initial premium.
3. Do you cover travel delays and connecting flights?
Our policies only cover your flight departing and arriving to Australia directly. If your flight is delayed, and you book an alternative flight, we do not cover the cost of your new flight. We do, however, offer some compensation if your fight has been delayed for more than 12 hours in some circumstances. Unfortunately, we do not cover connecting flights.
5. Does your insurance cover damage to a rental cars and rental motorbikes?
Our Silver and Gold policies cover your rental car excess up to $4000, but not motorbikes. For a rental car to be covered, you need to make sure that it is insured (confirmed by the rental company), as we do not pay for full damages to a rental car, only your excess.
2. I am overseas right now – can I buy, change or upgrade a policy?
You need to be in Australia at the time of purchasing your insurance. If you are overseas, we are unable to offer you new or different insurance. You may be eligible to extend the dates of your existing cover, so shoot us an email and find out.
4. Do you cover pre-existing medical conditions?
A pre-existing medical condition is any condition for which you have received medical advice, treatment or medication in the last five years. Our policies cover many pre-existing conditions; to see if we cover yours, please complete our medical assessment online or over the phone. Please note, failing to declare a pre-existing condition can void your policy.
6. I'm taking out the top cover, am I covered for anything that can go wrong on my trip?
Our premiums would be astronomical if we could do that! There are limits and exclusions to all travel insurance policies, so we strongly advise you to read our product disclosure statement (or search [ctrl+F] for key words to check limits and exclusions) to see if our product is right for you.
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