Contact us

If you've got any travel insurance related questions, queries or comments, please get in touch.

Emergency assistance

Phone (Reverse Charge): +612 9333 3999

Sales and Service

Check our Frequently Asked Questions

Email: info@insureandgo.com.au

Phone (within Australia) : 1300 401 177

Phone (outside Australia): +612 9333 3902

  • Monday - Thursday: 8:30am to 7pm (AEST Time)
  • Friday: 8:30am to 6pm (AEST Time)
  • Saturday: 9am to 5pm (AEST Time)
  • Sunday: Closed

Claims

Lodge your claim online here

Email: assistance@insureandgo.com.au

Complaints

complaints@insureandgo.com.au

Post:

Customer Services
InsureandGo Australia
Suite 1.04, Level 1, 19 Harris Street
Pyrmont, 2009 Sydney NSW

Our Office: