Contact us

If you've got any travel insurance related questions, queries or comments, please get in touch.

Emergency assistance

Phone (Reverse Charge): +612 9333 3999

Sales and Service

Check our Frequently Asked Questions


Phone (within Australia) : 1300 858 195

Phone (outside Australia): +612 9333 3902

  • Monday - Thursday: 8:30am to 7pm (AEST Time)
  • Friday: 8:30am to 6pm (AEST Time)
  • Saturday: 9am to 5pm (AEST Time)
  • Sunday: Closed

Easter opening hours

Friday 30th March: CLOSED
Saturday 31st March: 9.00am to 5.00pm (AEST)
Sunday 1st April: : CLOSED
Monday 2nd April: 9.00am to 5.00pm (AEST)


Lodge your claim online here




Customer Services
InsureandGo Australia
Suite 1.04, Level 1, 19 Harris Street
Pyrmont, 2009 Sydney NSW

Our Office: