24 Hour Emergency Assistance – Travel Guard^TM

With InsureandGo travel insurance, you get 24 hour emergency assistance from Travel Guard™, a leading provider of medical assistance and international healthcare.

With a network of 24 hour alarm centres and access to dedicated air ambulances, Travel Guard™ can provide you with the best possible medical advice, car and medical transfers.

Travel Guard’s staff are available to assist you every hour of every day as part of your cover. They will assess your situation and guide you through the process to solve it.

Depending on your specific needs, Travel Guard^TM can:

• Provide pre-trip advice such as what vaccinations are required and the local medical conditions at your destination
• Help you in the event of lost luggage, travel documents or credit card by putting you in touch with the nearest embassy or other authorities
• When medical care is needed, direct you to suitable medical facilities, monitor your condition and treatment as well as keeping your family and friends at home informed
• Authorise and guarantee payment of hospital and medical costs
• Decide if and when evacuation or repatriation is required and coordinate all facets
• Provide help to re-schedule travel plans when your trip is interrupted by an emergency

To contact Travel Guard^TM phone REVERSE CHARGE from anywhere in the world on:

+60 3 2772 5598

The insured person’s name and policy number must be quoted at the time you call.