Contact us

If you have any questions, queries or comments, please don’t hesitate to contact us. You can get in touch with InsureandGo either by phone, e-mail or post.

From within Australia: 1300 401 177
From outside Australia: +61 1300 401 177
24 Hour Emergency Assistance
Phone REVERSE CHARGE from anywhere in the world on: +60 3 2772 5598
Click here for more information on our emergency assistance provider Travel GuardTM

From within Australia: 1300 859 273
From outside Australia: +61 1300 859 273

info@insureandgo.com.au

Customer Services
InsureandGo Australia
Level 12, 717 Bourke Street
Docklands
Melbourne
VIC 3008

Call Centre opening hours

Monday to Friday: 08.30 - 17.30 (AEST)

Don’t forget to check out our FAQ page as you might find the answer you’re looking for there.

If you would like to make a complaint, please e-mail complaints@insureandgo.com.au.

International customers:

This insurance is underwritten by Chartis Australia Insurance Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as Chartis. Chartis has appointed Insure & Go Australia Pty Ltd, ACN 140 219 594 (InsureandGo).as its General Insurance Distributor to deal with this insurance product.

* The product information contained on this website is a brief summary only. For full details of the benefits, terms and conditions and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to acquire the product.

© 2012 Insure & Go Insurance Services Limited. - All rights reserved.

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